West Herr Subaru

This was my 5th vehicle through West Herr and was by far the best experience so far. They helped me buy the perfect car for my situation with absolutely no pressure. My sales team, Veronica and Chris was the best experience so far. They helped me buy the perfect car for my situation with absolutely no pressure. My sales team, Veronica and Chris was awesome! I highly recommend. More

Staff excellent. Katherine Pratt awesome. She is very knowledgeable and goes out of her way to take care of you. David Bauman also very good. Entire staff from recept Katherine Pratt awesome. She is very knowledgeable and goes out of her way to take care of you. David Bauman also very good. Entire staff from receptionist to financial person excellent. Best dealership we ever went to! Only glitch was no veteran compensation for past veterans. More

Wear Herr Subaru offered excellent costomer care, with attention to respecting our needs and time. attention to respecting our needs and time. More

Excellent experience from purchase to delivery. Bryce made the process comfortable and easy. Explained everything in detail and made the process simple and efficient. Deanna greeted us and was ab Bryce made the process comfortable and easy. Explained everything in detail and made the process simple and efficient. Deanna greeted us and was able to put my wife and I at ease regarding the buying process. She was available to answer any questions we had. My wife was happy to speak with her and felt comfortable with her knowledge of the process. More

I worked with Matt Johnson, he got the deal done and was out the door in 145 out the door in 145 More

We had a day time running light go out on our 2025 outback, they replaced the whole assembly and checked the tires to make sure there were no leaks outback, they replaced the whole assembly and checked the tires to make sure there were no leaks More

They work to make the customer happy with the service they provide and they do a good job at it. They listen to the customer and make it happen so the customer is happy. they provide and they do a good job at it. They listen to the customer and make it happen so the customer is happy. More

West-Herr is excellent for services. However, I am really disappointed that Subaru itself totally ignored the underpowered battery problem that was ongoing for several years, and chose t However, I am really disappointed that Subaru itself totally ignored the underpowered battery problem that was ongoing for several years, and chose to not even acknowledge the issue despite class action lawsuits, which I knew nothing about until all deadlines had passed. Something to think about in the future. More

Thirty months ago I purchased my first Subaru from this dealership. It was very smooth transaction and their staff is great. Now I returned a week ago and was introduced to Paul Naum. My last purchase wa dealership. It was very smooth transaction and their staff is great. Now I returned a week ago and was introduced to Paul Naum. My last purchase was from Paul M so hopefully I thought this was a good omen. My hopes were answered. I explained what I was interested in leasing and my new Paul found exactly what I was looking for and made a pain free fair deal. It was very pleasant. I've been buying and leasing cars for more than 50+ years and West Herr has been my best experience. When I came to pick up the car Paul introduced me to Katherine Pratt who would go over all the paperwork. She explained and helped me with everything. I did have maintenance and other items explained to me by another employee Steve. They transferred my plates, updated my insurance policy and took me out to go over all the knobs and whistles that my new Crosstrek comes with. In and out within the hour! I'll be back for my next vehicle and I think you should try West Herr for your next new car or lease. More

Great service. James Fogerty was exceptional and knowledgeable his job. It was a pleasure to do business with him James Fogerty was exceptional and knowledgeable his job. It was a pleasure to do business with him More