
West Herr Subaru
Orchard Park, NY
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Salesperson Tom Woelfel was so patient with me and knowledgeable with my many questions. That is alot considering I haven't purchased a car in 12 yrs and was most annoying with the color! I am so happ knowledgeable with my many questions. That is alot considering I haven't purchased a car in 12 yrs and was most annoying with the color! I am so happy with my purchase of my 2024 Forester Limited. Thank you Tom, keep up the great work. West Herr is fortunate to have you representing them. More
Attentive professional people who went out of their way to make sure my service experience was the best i have ever had thank you so much! to make sure my service experience was the best i have ever had thank you so much! More
Pleasant and professional staff. Made me feel like I was the only person they needed to assist with a car issue. I didn’t feel rushed. I felt as if I was important to them Made me feel like I was the only person they needed to assist with a car issue. I didn’t feel rushed. I felt as if I was important to them More
Dealership is excellent. Frank and staff veru efficient, friendly, courteous, knowledgeable. All questions answered and explanations were clear. Frank and staff veru efficient, friendly, courteous, knowledgeable. All questions answered and explanations were clear. More
Frank, Michael and Rene are awesome to work with! All service technicians are respectful and friendly and address the customer’s concerns in a timely manner. I appreciate the availability of a loane All service technicians are respectful and friendly and address the customer’s concerns in a timely manner. I appreciate the availability of a loaner vehicle when service requires additional time. 10+ years working with this dealership and I know I can count on Quality service every time! More
I took my 2024 Forester in its 1st maintenance. It was very efficient & easy. My service advisor was Lori & she was very nice & friendly. Matt in sales helped me with a question about my hatch. It was very efficient & easy. My service advisor was Lori & she was very nice & friendly. Matt in sales helped me with a question about my hatch. I am very satisfied with my service at West Herr Subaru. More
When I arrived everyone was very helpful and immediately took care of my problems. I have been dealing with you folks for abt 10 years and have never been disappointed.. Thanksfor all your help. took care of my problems. I have been dealing with you folks for abt 10 years and have never been disappointed.. Thanksfor all your help. More