West Herr Subaru

I was very pleased with the thorough diagnosis, and correct repair of my car after my dashboard lit up like a Christmas tree. I had taken it to a local repair shop where, for $100, they simply read the correct repair of my car after my dashboard lit up like a Christmas tree. I had taken it to a local repair shop where, for $100, they simply read the codes and said they couldn't reset the Subaru sensors. So I took my car to West Herr Subaru and for a reasonable price they read the same code errors but also inspected the problem, discovered and removed a rodent nest! OH RATS! I exclaimed. But now everything is running just fine. While the hourly rate for the work at West Herr was higher, it was worth the money for a proper diagnosis AND correction of the problem. More

The entire process was so easy and simple everyone was knowledgeable and helpful .absolutely love our new Outback! Matt is a great salesman! knowledgeable and helpful .absolutely love our new Outback! Matt is a great salesman! More

Fantastic experience. The sales representatives were terrific. Justine and her team are the best. She took excellent care of us. The sales representatives were terrific. Justine and her team are the best. She took excellent care of us. More

I would definitely come back for my next vehicle. David is an awesome car salesman, listened to everything I wanted . David is an awesome car salesman, listened to everything I wanted . More

I had geat service! I had a fantastic experience at this location. Thank you so much. I had a fantastic experience at this location. Thank you so much. More

When I went there the truck I was interested in was sold a half hour before, so, Matt Johnson looked for something similar right away, btw the most a salesman has done while looking, and found one in Willia a half hour before, so, Matt Johnson looked for something similar right away, btw the most a salesman has done while looking, and found one in Williamsville and had it brought to Orcard Park location for me to test drive! And, I finally had found what I wanted and loved! From start to end was very smooth. Matt is very nice and personable. Also, Dave from finance was great! He was also very personable and found a bank with less interest for me then we originally thought! It was a nooo pressure sale on the truck or extra coverage! Thank you guys for all your help!! Would definitely recommend!! Lastly, even The sales manager took time and came over to speak with me! Very nice! More

One of the best experiences I've ever had. I will be back for my next vehicle!! I will be back for my next vehicle!! More

The dealership is fair and works hard in the service dept. to help their customers. dept. to help their customers. More

I am continually impressed with the great service provided at westherr. Specifically through the the service representatives, nicole and the service technicians. The problem on my car is pretty trick provided at westherr. Specifically through the the service representatives, nicole and the service technicians. The problem on my car is pretty tricky and difficult to determine the root cause, through the process of a eliminationIn and deductive reasoning to a level that i've not seen in any other service center, they were able to determine the specific problem and they're going far and above to.ensure I am receiving a proper repair, during the timefrane that they need to receive the parts, they have provided me constant feedback of the status along with a free Subaru rental. I can't say enough good things about west herr and their excellent service team. More

Great experience friendly people professional atmosphere highly trained staff made me feel comfortable no pressure highly trained staff made me feel comfortable no pressure More