West Herr Subaru

Nicole was great, pleasant, courteous, attentive. New customer waiting area was very nice, 1,000% improvement over previous room. New customer waiting area was very nice, 1,000% improvement over previous room. More

Worst scenario, $700, best $50. I told Nicole there was no way I could afford that kind of cost right now, so she explained my options. Now, I know I’ll need to spend the $700 soo I told Nicole there was no way I could afford that kind of cost right now, so she explained my options. Now, I know I’ll need to spend the $700 soon to maintain my vehicle, but they found out a tire could be patched and I have a little time on my other issue to save up! Good customer service happens, but great customer service is priceless! Thank you Nicole and West Herr Subaru for wonderful work caring so much about us defenseless customers. I’ve been taken advantage of before, but here you are treated with respect and honesty. I’ve had the same experience with their sales people too! Go Bills! More

Christopher was a huge help working eith my husband and I to get what we wanted and within our price range! We have gone through Christopher before and will continue to do so to get what we wanted and within our price range! We have gone through Christopher before and will continue to do so More

They were kind and courteous and responsive to all my questions and knowledgeable about the product questions and knowledgeable about the product More

The drive in service area is great feature. Nicole the service advisor was professional, knowledgeable and helpful. Appreciated the loaner vehicle while service was being performed. Nicole the service advisor was professional, knowledgeable and helpful. Appreciated the loaner vehicle while service was being performed. More

Very professional experience. Clean and organized service intake and lounge areas. The work to be performed and the status of that work communicated well. Clean and organized service intake and lounge areas. The work to be performed and the status of that work communicated well. More

Ryan was very helpful, polite and friendly, as were everyone who helped him get everything done quickly. We’ve dealt with West Herr for 30 years and we wouldn’t go anywhere else. everyone who helped him get everything done quickly. We’ve dealt with West Herr for 30 years and we wouldn’t go anywhere else. More

Very responsive and eager to assist. We were lucky to have Ish as our service agent - he was friendly, knowledgeable, and genuine. We were lucky to have Ish as our service agent - he was friendly, knowledgeable, and genuine. More

Service center clean and staff were friendly. Was given explanation of all issues with my service Was given explanation of all issues with my service More

The staff is friendly and helpful. The routine service was done in a timely fashion Checking in was easy. The routine service was done in a timely fashion Checking in was easy. More