
West Herr Subaru
Orchard Park, NY
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Very accommodating, organized, helpful and understanding. I would do business with them again. Very helpful in understanding the car I purchased. I would do business with them again. Very helpful in understanding the car I purchased. More
My car needed frame work and the dealership asked Subaru to support the repairs through the Customer Advocate and they did. West Herr paid the rest with a total of no cost to us. I do not know if there wa to support the repairs through the Customer Advocate and they did. West Herr paid the rest with a total of no cost to us. I do not know if there was a problem with the material or not, however we greatly appreciated the efforts and results. More
Everyone was super helpful with the process of trading in and purchasing a new vehicle. Nina was on top of everything and helpful along the way, being really transparent and her friendliness shined every tim and purchasing a new vehicle. Nina was on top of everything and helpful along the way, being really transparent and her friendliness shined every time we spoke. More
I was pleased with the dealership when I bought my 2024 Subaru Crosstreck. I came there yesterday to service with two issues. was there 90 minutes and they did an update but my issues were not resolved. Subaru Crosstreck. I came there yesterday to service with two issues. was there 90 minutes and they did an update but my issues were not resolved. I than went into sales and they sent Dianna to help me and she sat in my vehicle and resolved my problem the one I was most concerned about. So I'm am writing this to let you know that Dianna is a wonderful representation of your dealership and I'm so happy she helped me. You should be proud to have her as an employee. Thanks. More
Knowledgeable, personable, honest, trustworthy, Went above and beyond to satisfy my car buying expectations. Would definitely recommend purchasing a car from them. Worked with a great salesperson Amber above and beyond to satisfy my car buying expectations. Would definitely recommend purchasing a car from them. Worked with a great salesperson Amber and her assistant. More
I always have great experiences working with West Herr Subaru. I have purchased my last three cars from them, and they always find what I’m looking for and go the extra mile to fit my budget. I have sent Subaru. I have purchased my last three cars from them, and they always find what I’m looking for and go the extra mile to fit my budget. I have sent 5 family members over and each has left with a car, so it’s not just my experience, it’s others as well. More
Great professional people. Very nice Waiting room with Great COFFEE!! Thank you as I'm so very happy with my choice of dealer ship.Love my Subaru. Very nice Waiting room with Great COFFEE!! Thank you as I'm so very happy with my choice of dealer ship.Love my Subaru. More
They are the best Service Dealership I’ve experienced in long time. They always go the extra step. Alway recommend them to family and friends!!! long time. They always go the extra step. Alway recommend them to family and friends!!! More