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West Herr Subaru

Orchard Park, NY

4.9
1,575 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,575 reviews

September 03, 2024

Very accommodating, organized, helpful and understanding. I would do business with them again. Very helpful in understanding the car I purchased. More

by hunyb5145@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsay wiepert
August 30, 2024

Great service. Right on time. Nice outdoor waiting area friendly service technicias. Hot coffee for customers More

by Big t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not catch name
August 29, 2024

My car needed frame work and the dealership asked Subaru to support the repairs through the Customer Advocate and they did. West Herr paid the rest with a total of no cost to us. I do not know if there wa More

by Mair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The intake worker
August 29, 2024

Everyone was super helpful with the process of trading in and purchasing a new vehicle. Nina was on top of everything and helpful along the way, being really transparent and her friendliness shined every tim More

by cconnor116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nina, amanda, david
August 27, 2024

I was pleased with the dealership when I bought my 2024 Subaru Crosstreck. I came there yesterday to service with two issues. was there 90 minutes and they did an update but my issues were not resolved. More

by Jezebel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
August 27, 2024

Staff is always friendly. My car is always done in a timely manner. Waiting area is clean. More

by Subi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia
August 23, 2024

Knowledgeable, personable, honest, trustworthy, Went above and beyond to satisfy my car buying expectations. Would definitely recommend purchasing a car from them. Worked with a great salesperson Amber More

by Kkiehl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Trost
August 21, 2024

I always have great experiences working with West Herr Subaru. I have purchased my last three cars from them, and they always find what I’m looking for and go the extra mile to fit my budget. I have sent More

by Aaron_thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Trost, Martin Willnow
August 20, 2024

Great professional people. Very nice Waiting room with Great COFFEE!! Thank you as I'm so very happy with my choice of dealer ship.Love my Subaru. More

by Stormy
Workmanship
Recommend Dealer
Yes
Employees Worked With
Nicole Schreiber
August 16, 2024

They are the best Service Dealership I’ve experienced in long time. They always go the extra step. Alway recommend them to family and friends!!! More

by bohara455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fogarty and his team
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