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West Herr Subaru
Orchard Park, NY
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Very fast and friendly service!! Got what I was looking for and the deal was complete. Very Happy with my 2011 Kia Optima! Will return for my next vehicle. for and the deal was complete. Very Happy with my 2011 Kia Optima! Will return for my next vehicle. More
I had a wonderful time buying my 2008 Subaru, your entire staff was very pleasent to work with. Marc Nagy was a wonderful salesman, I would refer people to him and your dealership anytime. Thankyou, Linda J staff was very pleasent to work with. Marc Nagy was a wonderful salesman, I would refer people to him and your dealership anytime. Thankyou, Linda Jaffey. More
My experience at West Herr was enjoyable and the sales process was made very easy. This is the second Subaru Outback I have purchased from West Herr. process was made very easy. This is the second Subaru Outback I have purchased from West Herr. More
Best buying experience every. Marc and Chuck are wonderful to deal with, professional, friendly, and helpful. I have not been disappointed with any of my vehicles or car service that I have received wonderful to deal with, professional, friendly, and helpful. I have not been disappointed with any of my vehicles or car service that I have received. I will continue to refer my friends and family to use West Herr. More
Marc and Chuck are completely customer driven; they have taken the time to get to know our family and our car needs. As a result, we are a completely Subaru family principally because of Marc and Chuck's ha taken the time to get to know our family and our car needs. As a result, we are a completely Subaru family principally because of Marc and Chuck's hard work and understanding our needs. What a combination! I only wish there were 10s on the rating: that's the kind of care we've gotten. More
Friendly, prompt, and willing to spend time to address my needs. Did a fabulous job locating the exact car I wanted. Great experience - would buy again in a heartbeat. needs. Did a fabulous job locating the exact car I wanted. Great experience - would buy again in a heartbeat. More
The dealership is located in an easy accessible area and the premises is clean and comfortable. The employees are very friendly and courteous and make your buying experience a easy process. I am looking f the premises is clean and comfortable. The employees are very friendly and courteous and make your buying experience a easy process. I am looking forward to doing business with West Herr in the future. More
Though we were Melissa's first sales customers working with Subaru, she did a great job. We were a tough sell as I was not absolutely sure what I was looking for, started with Kia and she took us to Nis with Subaru, she did a great job. We were a tough sell as I was not absolutely sure what I was looking for, started with Kia and she took us to Nissan and Chevrolet. In the end, we decided on the Subaru Forrester and am thrilled. Any questions Melissa could not answer, she went right away to find the answer for us. Thanks to Melissa, the excellent service from her and others involved in the sales process (Amanda was a great help too), we are happy owners of a new Subaru, our first. More
I am sorry I ever bought my vehicle from West Herr! I am sorry I ever bought my vehicle from West Herr! Every experience I've had with west herr has been bad. Every time i come in to get my new vehic I am sorry I ever bought my vehicle from West Herr! Every experience I've had with west herr has been bad. Every time i come in to get my new vehicle fixed or serviced it seems like i need to return for another service appointment, another two weeks wait. When my remote start was not installed correctly, another trip. Didn't have the replacement parts they needed another trip. I have never had one trip to this dealership go well, not one! I have given them enough chances! Don't waste your time at this place. I would not suggest going to this dealer under any circumstances. More
From the first phone call to inquire about the vehicle through the entire process, I have to say that this was a GREAT experience. I recommend West Herr Kia to everyone they were very patient and understa through the entire process, I have to say that this was a GREAT experience. I recommend West Herr Kia to everyone they were very patient and understanding and went out of their way to make sure every question I asked was answered. They were not once pushy, in fact they made buying a new car from them an awesome experience, not to mention the awesome deal I got. I don't believe any of the competitors out there even have a chance against this great company. Trust me don't even waste your time with another company, you too will be 110% satisfied with West Herr... P.S. ask for Lindsay, she is awesome!!! More