West Herr Subaru

I worked with Craig to buy my new kia soul. He was extremely helpful and was able to get me a great rate for my new car! My next care will be most defiantly be through West Herr extremely helpful and was able to get me a great rate for my new car! My next care will be most defiantly be through West Herr More

I had been to several dealerships within the past few weeks. Each place claimed to be the best and gave me the same un-easy feeling when we came back from the test drive. At West Herr I finally felt like weeks. Each place claimed to be the best and gave me the same un-easy feeling when we came back from the test drive. At West Herr I finally felt like I had escaped the fast food like service I experienced elsewhere. My sales person even allowed me to take a second test drive (on my own) to make sure it was the right car. I never felt rushed to make a decision and with easy negotiation and same day take home I couldn't be happier with my experience. The West Herr team far surpassed my expectations from Jon's service and Matt and Chuck who both came out to thank me for doing business with them. Huge company with a great personality. Thanks West Herr More

Over the last 24 months, my family has purchased 4 cars from Chuck Hardy. We live about 100 miles from the dealership and there is a reason that we keep coming back. We have never experienced the level of from Chuck Hardy. We live about 100 miles from the dealership and there is a reason that we keep coming back. We have never experienced the level of customer service that Chuck and his team provide time and time again. We even had a little hiccup with one vehicle, but Chuck decided to make it right and took the high road through the entire process. Very few retailers, let alone car dealers, would have ever taken the steps that Chuck took. Chuck, we will see you soon for our next vehicle! More

Steve was a very helpful sales person who got me exactly what I wanted for a great price. Would recommend west Herr Subaru and steve to anybody in the western new York area what I wanted for a great price. Would recommend west Herr Subaru and steve to anybody in the western new York area More

Dealing with West Herr Subaru was a very enjoyable experience! I contacted Marc Nagy I had told him what I was KIND OF looking for, and the price range I was able to afford, and with out any dought h experience! I contacted Marc Nagy I had told him what I was KIND OF looking for, and the price range I was able to afford, and with out any dought he was able to find a car for me, that has been one of THE BEST cars I've ever owned! His ability to work around my schedule was also a very big help! Thanks West Herr Subaru, and Thank You Marc Nagy for giving me an enjoyable experience! More

I was in the market for a preowned vehicle recently. I attend college full time, my daily driver broke down and I needed a good reliable vehicle. I walked into West Herr Subaru Kia and meet Steve K. He wa attend college full time, my daily driver broke down and I needed a good reliable vehicle. I walked into West Herr Subaru Kia and meet Steve K. He was extreamly friendly and found me the perfect subaru. Steve worked with me on short notice, and was able to get me approved on the car I really wanted. The entire staff was extreamly friendly and answered any questions I had about purchasing my first vehicle. Sence my purchase over a month ago I have been extreamly satsified with my vehicle. I highly reccomend Stve K as a salesmen and the entire West Herr staff. Thank you! More

I purchased a 2010 Forrester and was very pleased with the service. My questions were answered honestly and with no pressure. Various optims were pointed out and I had some choices to make. I highly recom the service. My questions were answered honestly and with no pressure. Various optims were pointed out and I had some choices to make. I highly recommend this dealership and salesman. More

I walked in and was greeted by Craig right away. He asked me many questions to find out my needs and wants in a car. Craig was very knowledgable on all the cars he showed me. I ended up picking out the Lega me many questions to find out my needs and wants in a car. Craig was very knowledgable on all the cars he showed me. I ended up picking out the Legacy by Subaru, which I absolutely love!!!! It was the easiest and most enjoyable car purchase I have ever made! I now recommend him to all my friends and family who are looking to buy a car!!!!! More

I recently purchased a Kia Soul and the customer service was exceptional. Amanda Westley and Chuck Hardy were very helpful and did not pressure me into buying. They went above and beyond to search several was exceptional. Amanda Westley and Chuck Hardy were very helpful and did not pressure me into buying. They went above and beyond to search several dealerships for the color vehicle I wanted. I got an excellent price for my trade-in. I highly recommend Amanda and this dealership. More

My experience at West Herr Subaru,and with Tony Chimera,was the best car buying experience i ever had. I came in last minute because my old car had a catastrophic engine failure.It was not a Subaru Chimera,was the best car buying experience i ever had. I came in last minute because my old car had a catastrophic engine failure.It was not a Subaru. Tony dropped everything and with in hours I got a great new car.My wife traded her old Outback in for a new Impereza in the same few hours.I've told as many people as I can about the professional and friendly experience I had.Since my purchase I've been to the dealership fpr regularly scheduled maintainence and am still greeted with friendly smiles,that are genuine.Not the fake '"I'm only being nice cause I want your business" additude you get just about everywhere else. Thanks Again!! Paul J Hetey More