West Herr Subaru

Great service! I cannot thank Jon Clark and Sophie enough for their excellent customer service!! From beginning to end they were nothing but kind and helpful and now I cannot thank Jon Clark and Sophie enough for their excellent customer service!! From beginning to end they were nothing but kind and helpful and now I am in love with my new subaru!! Will definitely be going to them for my future needs! More

Great people to work with. Everyone was so helpful and worked with me to get the car I wanted and for the price range I had to work with. They made sure I left happy and not jus Everyone was so helpful and worked with me to get the car I wanted and for the price range I had to work with. They made sure I left happy and not just tried to sell me a car. More

Quality Dealership My experience with West Herr Subaru was an excellent one. Chris, the salesman I worked with, had the car I'd expressed interest in ready and waiting f My experience with West Herr Subaru was an excellent one. Chris, the salesman I worked with, had the car I'd expressed interest in ready and waiting for me when I got there. When it came time to work out a price, Chris and the management at West Herr were willing to work with me to meet my needs. More

Lindsay Romanchuk and West Herr Subaru We had a great experience working with Lindsay Romanchuk and West Herr Subaru in our recent lease deal of a 2016 Forester. Lindsay went to bat for us We had a great experience working with Lindsay Romanchuk and West Herr Subaru in our recent lease deal of a 2016 Forester. Lindsay went to bat for us in getting a great deal. She also catered to us by making the transaction stress free and seamless. We did not have to wait hours for the deal to be completed, and she gave us her full attention. We are very pleased with Lindsay and West Herr. Kathleen and Paul Rose More

Shady dealer that lets people test drive already sold cars I have made several trips to West Herr Subaru over the last several years for service and to look at new or used vehicles. I have made several attemp I have made several trips to West Herr Subaru over the last several years for service and to look at new or used vehicles. I have made several attempts to purchase a vehicle from them, but the experiences have always been horrible and left me walking away from the purchase. On multiple occasions a salesperson refused to assist and I left after waiting over 30 minutes. On my most recent visit, I scheduled an appointment to test drive a specific new vehicle. Upon arrival I once again had to wait longer than usual just to meet with the salesman. We went on a test drive and returned with intentions to purchase it only to find out that they had sold the vehicle while we were driving to the dealership and they let us drive it anyway. A dealer that has such low regard for their customer's vehicles and sold vehicles that they let other potential customers drive someone else's car is a dealer that should no longer be in business!!! Buyers beware! More

Couldn't get close to NorthTown Subaru 's Price I knew I wanted the 2016 Subaru Impreza and there are two dealerships in WNY, North Town and West Herr. I went to NorthTown 1st and then West Herr. Th I knew I wanted the 2016 Subaru Impreza and there are two dealerships in WNY, North Town and West Herr. I went to NorthTown 1st and then West Herr. The West Herr quote was over $100 higher at West Herr even without an extended warranty and roadside assistance that NorthTown was giving me. I told them exactly what North Town offered me and they claimed that North Town would try and screw me by raising the price in the end. That didn't happen and I'm driving my beautiful car, happy as can be because of Northtown Subaru More

Great experience! We just purchased a 2015 Subaru Forester. The first one I picked out from the website wasn't on the lot when I called but Lindsay tracked it down for We just purchased a 2015 Subaru Forester. The first one I picked out from the website wasn't on the lot when I called but Lindsay tracked it down for me right away and gave me a call when it was finally delivered to the lot. Although it was a great car, it wasn't exactly what I wanted so she helped me find the right fit for our family's needs and price range. Thanks for all your patience and help throughout the process. I absolutely love my new car! More

Thank you, Martin Willnow! It was the easiest experience I've had ordering, and picking up a car. He was very diligent, attentive, and tracked the car from start to finish. It was the easiest experience I've had ordering, and picking up a car. He was very diligent, attentive, and tracked the car from start to finish. More

Easy and Painless I was looking for a solid, clean, dependable, low mileage vehicle. Lindsay Romanchuk was recommended to me and she was extremely helpful. I called a I was looking for a solid, clean, dependable, low mileage vehicle. Lindsay Romanchuk was recommended to me and she was extremely helpful. I called ahead and she had a couple of vehicles already pulled out for me to look at. She was friendly, professional, and knowledgeable...never pushy. The whole experience was easy and painless. I drove home within a few hours with a quality vehicle. I would definitely recommend Lindsay and West Herr. Thanks! More

Great! I bought a 2015 Subaru XV Crosstrek from West Herr Subaru and I'm very glad I did! Went to a couple of dealerships before this one but they all left a I bought a 2015 Subaru XV Crosstrek from West Herr Subaru and I'm very glad I did! Went to a couple of dealerships before this one but they all left a bad taste in my mouth. It was to the point where I considered just keeping my rinky dink car that I was driving since college. Luckily, I never had that feeling at West Herr and the whole experience was made easy thanks to my consultant Lindsay Romanchuk. I must have changed my mind about 20 different things during the buying process but Lindsey was accommodating and just rolled with it. She'll work hard to get you the car you want, the way you want it so that in the end you'll drive away happy with your new car without any second guesses. Great service! More