West Herr Subaru

great experience I had purchased a Subaru Forester from Kyle at west Herr in 2015 and was very pleased with his service. Decided to return for my second forester and w I had purchased a Subaru Forester from Kyle at west Herr in 2015 and was very pleased with his service. Decided to return for my second forester and was again equally as pleased More

Best Ever My car made it to 236,000 + miles because of the great service. Rich Dipaolo and Mike Tyber very professional and always explained what work had to My car made it to 236,000 + miles because of the great service. Rich Dipaolo and Mike Tyber very professional and always explained what work had to be done. More

Great deal !!! After explaining that I work the night shift, Anthony worked around my schedule to make this a very easy and enjoyable car buying experience. Thank y After explaining that I work the night shift, Anthony worked around my schedule to make this a very easy and enjoyable car buying experience. Thank you Anthony. More

Totally satisfied! David Gallegos is AWESOME! He is professional, friendly, and takes great care in "taking care of the customer and the bottom line!" In all my years in David Gallegos is AWESOME! He is professional, friendly, and takes great care in "taking care of the customer and the bottom line!" In all my years in dealing with WH, I have not felt more confident in my salesman than I do with David. Total thumbs up! More

Best dealership I have ever dealt with I recently bought a truck from west herr. The salesperson Elizabeth was awesome. She went above and beyond any salesperson I have ever dealt with. Als I recently bought a truck from west herr. The salesperson Elizabeth was awesome. She went above and beyond any salesperson I have ever dealt with. Also very impressed with finance director. He was helpful and informative. I have finally found a dealership that I will continually do business with. Thank you Elizabeth. More

Thank you West Herr Thank you Andrew Garrigan for the opportunity to buy another nice car from you. This is my 2nd purchase in one year and my third from Andrew. You are Thank you Andrew Garrigan for the opportunity to buy another nice car from you. This is my 2nd purchase in one year and my third from Andrew. You are always friendly, fair, and efficient. More

Stellar service!! Working with Lindsay R. during a difficult life event was made much easier as she was not only compassionate but went well beyond what other represent Working with Lindsay R. during a difficult life event was made much easier as she was not only compassionate but went well beyond what other representatives at other dealerships have done in the past. She truly looked out for my best interest and helped me achieve my desired outcome. Yes, she is in the business of selling cars and that was why I was there but her motivation in working with me was to genuinely help me. She was honest and helped me think through the purchase process without ever pushing anything my way that didn't align with my goal. I would highly recommend seeking her out to assist you with your car needs. Good to have someone in your corner whose vested interest is to make sure that at the end of the day you achieved your goal. More

Great dealership fantastic people and customer service, Jon clark and his team went above and beyond and I couldn't be happier with this team and dealership fantastic people and customer service, Jon clark and his team went above and beyond and I couldn't be happier with this team and dealership More

Worst dealer In Buffalo area We almost leased a car here, they required a $4500 deposit up front. Then Northtown Subaru beat their price by $3000. Now West Herr business manager " We almost leased a car here, they required a $4500 deposit up front. Then Northtown Subaru beat their price by $3000. Now West Herr business manager "chuck" has not issued our $4500 credit after 3 weeks. It literally takes 1 minute to issue a credit. These people are not your friends , and could care less about the customer. This dealer just wants your money. Do yourself a favor and shop at several dealers , you WILL find a better price. Best advice , if you do decide to purchase from them don't give them a penny until you actually pick up the vehicle as they have no honor, especially "chuck". I will post this on every dealer review website I can find . In addition I will report this to attorney general if I have no refund within 5 days, More

Michael DeCarlo I would like to take the time to thank all the employees at West Herr Subaru In orchard park , for everything they did in the purchase of my For I would like to take the time to thank all the employees at West Herr Subaru In orchard park , for everything they did in the purchase of my Ford Escape. Michael Decarlo made it all happen with such ease -from the beginning by actually finding the perfect vehicle I'd be happy with , to the end..,making all the adjustments, handling all the paperwork and making sure I'd absolutely love this deal and my vehicle . Last time I purchased a vehicle was in 2003 after 178,000 miles it was time to make a change which was very hard for me but Michael made it easy. I probably drove him crazy the whole way! But he stayed professional . He answered all my questions and was very patient with me . You see...I'm just not any client..... I'm his mom ! Thank you again Michael I am very happy with my vehicle another Ford Escape ! More