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West Herr Subaru

Orchard Park, NY

4.9
1,555 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,555 reviews

July 27, 2020

Best people! Best service!! Seamless process made enjoyable by great people! Highly Recommend Sales and Leasing Professional, Ryan Klass and General Manager Patrick Schiske. Pe More

by tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Product knowledge expert Ryan Klass, General Manager, Patrick Schiske and F&I Director Dan Kowsky
June 15, 2020

new car I was very well taken care of and they found the car I was looking for. The office manager Victor called at least once a day to make sure everything w More

by mooch117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante Sparcino
March 30, 2020

Top notch dealership These guys provide great customer service and their sales staff is also outstanding! Excellent facilities as well. This is Ken Kaminski signing off - More

by kennyjames21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Trost
March 30, 2020

Friendly and reasonable My salesperson, Luke, listened to what I needed and did all he could to make it happen. The rest was just clear sailing until I sat in my new Subaru More

by Kucharczak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
March 02, 2020

Service With Care The appointment was confirmed. The vehicle was dropped off on the evening before the appointment. The work was completed ahead of schedule. The dea More

by raero2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Nicosia
February 25, 2020

Andy and Chris Duffey where amazing. They where funny and knowledgeable! West Herr is the best! They gave me a lot of info regarding the Cadenza and Legacy! More

by Aaron Luterek
Recommend Dealer
Yes
Employees Worked With
Andy Seiberg Christopher Duffey
February 03, 2020

Great service knowledgable people always attentive. Never a problem obtaining a convenient appointment. Clean comfortable waiting area with charging ports for phone or laptop, coffee, and TV. More

by Progoatt
Recommend Dealer
Yes
Employees Worked With
Mike
November 07, 2019

Oil change, inspection, replacement part, service. I just had routine maintenance, inspection, and a replacement of some clips on the side of the driver's seat. The service department was first rate. E More

by cbchmura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda, Chris Flierl
September 21, 2019

Recent Car Buyer I just purchased a used car from Charles Hewitt, and I must say it was a fantastic experience. Charles was a very knowledgeable guy who knew the answe More

by Buckshot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Wheeler
June 27, 2019

My purchase experience When u purchased my new Crosstrek from Kerry Finach the process was fast and easy. I was able to leave with my new car the same day. More

by Missy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerry Finach
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