
West Herr Subaru
Orchard Park, NY
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Awesome experience getting me approved on a reliable car. Sean and Dan were understanding and made me a priority. I would highly recommend this dealership Sean and Dan were understanding and made me a priority. I would highly recommend this dealership More
Purchased a brand new car! Nothing less than excellent. From the sales to the manager they were very helpful. The whole process was very smooth! From the sales to the manager they were very helpful. The whole process was very smooth! More
We had great service and very friendly staff at West Herr KIA in leasing our new 2020 KIA Sportage, it was a great experience dealing with the members of the West Herr KIA staff KIA in leasing our new 2020 KIA Sportage, it was a great experience dealing with the members of the West Herr KIA staff More
I have had Amanda Westley as my salesperson for many years and hope that I never have to change. She is well-informed and always makes a commitment to provide a positive and rewarding experience for me years and hope that I never have to change. She is well-informed and always makes a commitment to provide a positive and rewarding experience for me and everyone I’ve sent to her. This dealership is phenomenal. I highly recommend it to everyone who asks about my car. I will always recommend a Subaru. I truly believe they are the safest car on the road. More
West-Herr Subaru dealership was great to work with, Paul Misciagna was my salesperson and he was respectful of my budget, car needs and time. Highly recommend!o Misciagna was my salesperson and he was respectful of my budget, car needs and time. Highly recommend!o More
Love the car! My only issue was having to wait for it to come in and get readied for me....I am not patient. But that couldn’t be helped. All else went very smoothly. come in and get readied for me....I am not patient. But that couldn’t be helped. All else went very smoothly. More
I bought my first Subaru at this dealership in the early 2000’s. Then I moved away and bought my second Subaru in Jamestown, NY at a different dealership. I then moved again in 2020, and now I live right do 2000’s. Then I moved away and bought my second Subaru in Jamestown, NY at a different dealership. I then moved again in 2020, and now I live right down the street from West Herr Subaru. When I needed a new Subaru, it was a “no-brainer” that I would be going to West Herr. They’re a solid, professional dealership. The only thing that doesn’t get them 5 stars is price, but that’s really not their fault. Subaru keeps improving their cars so much that the prices had to go up. I wish I had paid a little less, but who doesn’t wish that when they buy a new car ? More
Excellent experience with the dealership and Marc Nagy my sales representative. Dealership and Marc were extremely helpful and went above and beyond to get the Subaru Onyx Autumn Green in an extremely timel sales representative. Dealership and Marc were extremely helpful and went above and beyond to get the Subaru Onyx Autumn Green in an extremely timely manner. More
I was shocked to see the lack of masks and social distancing the other day when I took my car to be inspected. I did not feel comfortable at all. I was told, "It's like a restaurant. Masks are only distancing the other day when I took my car to be inspected. I did not feel comfortable at all. I was told, "It's like a restaurant. Masks are only necessary when walking around." However, there were quite a few employees and customers without masks who were walking around. More
Great customer service. We were well taken care of. Always the best service from West Herr dealerships. Kudos to all the staff and service. Keep it going! Always the best service from West Herr dealerships. Kudos to all the staff and service. Keep it going! More