
West Herr Subaru
Orchard Park, NY
Filter Reviews by Keyword
By Type
Showing 1,555 reviews
Sales staff was very professional, knowledgeable and friendly. They worked with us every step of the way. We were pleased that they were able to answer all of questions. Sam and Jay are an awesome team. friendly. They worked with us every step of the way. We were pleased that they were able to answer all of questions. Sam and Jay are an awesome team. More
Was very happily surprised about the tire which a nail stuck in the side wall!! Covered! Great service took under a hour to have a new tire put on!!! stuck in the side wall!! Covered! Great service took under a hour to have a new tire put on!!! More
Everyone at the dealership was very nice and helpful. My salesman was Tom Woelfel. He was patient with me at looking at different options. Very helpful. salesman was Tom Woelfel. He was patient with me at looking at different options. Very helpful. More
This is the second time in about 4 years that we have bought a car from this dealership. Our salesman was Tom Woelful on both accounts. Everyone was helpful and polite with all of our questions concernin bought a car from this dealership. Our salesman was Tom Woelful on both accounts. Everyone was helpful and polite with all of our questions concerning such a big purchase. I have always referred my friends and family to this dealership without hesitation, and will continue to do so.We will be back again I’m sure! More
For 6 years, excellent service & product. Consistency is major. Keep it up. Service department has always been most attentive, helpful and effective. We have 2 Subarus & that ain’t changing. major. Keep it up. Service department has always been most attentive, helpful and effective. We have 2 Subarus & that ain’t changing. More
Top notch! Very accommodating! We feel like we are always taken care of here. Would recommend over and over again. We drive 35 mins to get here for their quality of service and professionalism. taken care of here. Would recommend over and over again. We drive 35 mins to get here for their quality of service and professionalism. More
Professional work was done on the Starlink update, NYS inspection and front brake service on my Outback made more pleasant with a new Subaru loaner. inspection and front brake service on my Outback made more pleasant with a new Subaru loaner. More