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West Herr Subaru

Orchard Park, NY

4.9
1,555 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,555 reviews

April 16, 2021

Sales staff was very professional, knowledgeable and friendly. They worked with us every step of the way. We were pleased that they were able to answer all of questions. Sam and Jay are an awesome team. More

by Nene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Petkovsky/Jay Drenning
April 16, 2021

The service was good at West Herr Subaru. They always are courteous and assist in any issues I might address. The team is very thorough. More

by dakotah2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
April 16, 2021

They were awesome. Fixed everything they needed to and gave me a loaner. Very stress free situation. Which is so welcoming this day and age!!! More

by Dawnmaccordino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd N
April 16, 2021

I have been so impressed with West Herr’s service over the many years that I have been a client. They are tops in my book! More

by Francisco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
April 15, 2021

Was very happily surprised about the tire which a nail stuck in the side wall!! Covered! Great service took under a hour to have a new tire put on!!! More

by norman_malinowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure but the person who took care of me was excellent!!
April 13, 2021

Everyone at the dealership was very nice and helpful. My salesman was Tom Woelfel. He was patient with me at looking at different options. Very helpful. More

by Allycs116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrain
April 13, 2021

This is the second time in about 4 years that we have bought a car from this dealership. Our salesman was Tom Woelful on both accounts. Everyone was helpful and polite with all of our questions concernin More

by Gaterna1717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Woelful
April 13, 2021

For 6 years, excellent service & product. Consistency is major. Keep it up. Service department has always been most attentive, helpful and effective. We have 2 Subarus & that ain’t changing. More

by Sleece015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
April 13, 2021

Top notch! Very accommodating! We feel like we are always taken care of here. Would recommend over and over again. We drive 35 mins to get here for their quality of service and professionalism. More

by Pdres12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
April 13, 2021

Professional work was done on the Starlink update, NYS inspection and front brake service on my Outback made more pleasant with a new Subaru loaner. More

by elbangsil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
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