West Herr Subaru

They were extremely helpful and reasonable. All my questions were answered and very prompt with communications. All my questions were answered and very prompt with communications. More

This is our second purchase from West Herr. . and it was a fantastic experience. Chris, our salesperson, was great to work with, found us trucks with our personal criteria and not pushy at all . and it was a fantastic experience. Chris, our salesperson, was great to work with, found us trucks with our personal criteria and not pushy at all. The finance "expert", Dave, was also not pushing extra sales on us either. We will DEFINITELY be back! More

Great experience. Nice car and great price. Highly recommend this dealer and salesman Brad Wong! Nice car and great price. Highly recommend this dealer and salesman Brad Wong! More

Connor was my salesperson. Incredibly responsive, easy going, low pressure, and customer-focused. Went above and beyond, and I got the car I wanted at the best price for me. Th Incredibly responsive, easy going, low pressure, and customer-focused. Went above and beyond, and I got the car I wanted at the best price for me. The whole experience was stress-free, smooth, easy, and successful. Very satisfied customer. :) THANK YOU, Connor, Kelly, and Justin! More

Extremely nice staff! Made my first time purchasing a very fun and enjoyable. Fast and easy. Made my first time purchasing a very fun and enjoyable. Fast and easy. More

Nicole was very knowledgeable and courteous. The visit was a very positive experience. Thank you very much!! The visit was a very positive experience. Thank you very much!! More

Lindsay helped us find the right vehicle to suit our budget. We are so thrilled with our (new to us) 2021 Subaru Outback! budget. We are so thrilled with our (new to us) 2021 Subaru Outback! More

Nicole was great, pleasant, courteous, attentive. New customer waiting area was very nice, 1,000% improvement over previous room. New customer waiting area was very nice, 1,000% improvement over previous room. More

Worst scenario, $700, best $50. I told Nicole there was no way I could afford that kind of cost right now, so she explained my options. Now, I know I’ll need to spend the $700 soo I told Nicole there was no way I could afford that kind of cost right now, so she explained my options. Now, I know I’ll need to spend the $700 soon to maintain my vehicle, but they found out a tire could be patched and I have a little time on my other issue to save up! Good customer service happens, but great customer service is priceless! Thank you Nicole and West Herr Subaru for wonderful work caring so much about us defenseless customers. I’ve been taken advantage of before, but here you are treated with respect and honesty. I’ve had the same experience with their sales people too! Go Bills! More

Pleasant friendly and knowledgable staff made purchasing a certified preowned Subaru easy and stress free experience. a certified preowned Subaru easy and stress free experience. More