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West Herr Subaru

Orchard Park, NY

4.9
1,502 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,502 reviews

August 29, 2024

Everyone was super helpful with the process of trading in and purchasing a new vehicle. Nina was on top of everything and helpful along the way, being really transparent and her friendliness shined every tim More

by cconnor116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nina, amanda, david
August 27, 2024

I was pleased with the dealership when I bought my 2024 Subaru Crosstreck. I came there yesterday to service with two issues. was there 90 minutes and they did an update but my issues were not resolved. More

by Jezebel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
August 27, 2024

Staff is always friendly. My car is always done in a timely manner. Waiting area is clean. More

by Subi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia
August 23, 2024

Knowledgeable, personable, honest, trustworthy, Went above and beyond to satisfy my car buying expectations. Would definitely recommend purchasing a car from them. Worked with a great salesperson Amber More

by Kkiehl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Trost
August 21, 2024

I always have great experiences working with West Herr Subaru. I have purchased my last three cars from them, and they always find what I’m looking for and go the extra mile to fit my budget. I have sent More

by Aaron_thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Trost, Martin Willnow
August 20, 2024

Great professional people. Very nice Waiting room with Great COFFEE!! Thank you as I'm so very happy with my choice of dealer ship.Love my Subaru. More

by Stormy
Workmanship
Recommend Dealer
Yes
Employees Worked With
Nicole Schreiber
August 16, 2024

They are the best Service Dealership I’ve experienced in long time. They always go the extra step. Alway recommend them to family and friends!!! More

by bohara455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fogarty and his team
August 15, 2024

They handled my service quickly and efficiently. Communication was great and overall I am very satisfied. More

by monsterman22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
August 12, 2024

It is always a good experience but today was exceptional. I decided last minute to get a loaner car and there was no problem. The new set up is impeccable from when you drive in and. To check in. I peeked More

by maryjowind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole at chexk in no David at the car loaner desk
August 08, 2024

Impeccable courteous and accommodating staff. I am beyond satisfied and grateful customer. West Hurr is the best dealers I ever dealt with. Thank you West Hurr More

by Jsayegh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carissa (service) and David (Rental)
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