West Herr Subaru

I had geat service! I had a fantastic experience at this location. Thank you so much. I had a fantastic experience at this location. Thank you so much. More

When I went there the truck I was interested in was sold a half hour before, so, Matt Johnson looked for something similar right away, btw the most a salesman has done while looking, and found one in Willia a half hour before, so, Matt Johnson looked for something similar right away, btw the most a salesman has done while looking, and found one in Williamsville and had it brought to Orcard Park location for me to test drive! And, I finally had found what I wanted and loved! From start to end was very smooth. Matt is very nice and personable. Also, Dave from finance was great! He was also very personable and found a bank with less interest for me then we originally thought! It was a nooo pressure sale on the truck or extra coverage! Thank you guys for all your help!! Would definitely recommend!! Lastly, even The sales manager took time and came over to speak with me! Very nice! More

One of the best experiences I've ever had. I will be back for my next vehicle!! I will be back for my next vehicle!! More

The dealership is fair and works hard in the service dept. to help their customers. dept. to help their customers. More

I am continually impressed with the great service provided at westherr. Specifically through the the service representatives, nicole and the service technicians. The problem on my car is pretty trick provided at westherr. Specifically through the the service representatives, nicole and the service technicians. The problem on my car is pretty tricky and difficult to determine the root cause, through the process of a eliminationIn and deductive reasoning to a level that i've not seen in any other service center, they were able to determine the specific problem and they're going far and above to.ensure I am receiving a proper repair, during the timefrane that they need to receive the parts, they have provided me constant feedback of the status along with a free Subaru rental. I can't say enough good things about west herr and their excellent service team. More

This was my 5th vehicle through West Herr and was by far the best experience so far. They helped me buy the perfect car for my situation with absolutely no pressure. My sales team, Veronica and Chris was the best experience so far. They helped me buy the perfect car for my situation with absolutely no pressure. My sales team, Veronica and Chris was awesome! I highly recommend. More

Staff excellent. Katherine Pratt awesome. She is very knowledgeable and goes out of her way to take care of you. David Bauman also very good. Entire staff from recept Katherine Pratt awesome. She is very knowledgeable and goes out of her way to take care of you. David Bauman also very good. Entire staff from receptionist to financial person excellent. Best dealership we ever went to! Only glitch was no veteran compensation for past veterans. More

Great experience friendly people professional atmosphere highly trained staff made me feel comfortable no pressure highly trained staff made me feel comfortable no pressure More

Wear Herr Subaru offered excellent costomer care, with attention to respecting our needs and time. attention to respecting our needs and time. More

Excellent experience from purchase to delivery. Bryce made the process comfortable and easy. Explained everything in detail and made the process simple and efficient. Deanna greeted us and was ab Bryce made the process comfortable and easy. Explained everything in detail and made the process simple and efficient. Deanna greeted us and was able to put my wife and I at ease regarding the buying process. She was available to answer any questions we had. My wife was happy to speak with her and felt comfortable with her knowledge of the process. More