Back

West Herr Subaru

Orchard Park, NY

4.9
1,501 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

Directions

By Type

Showing 1,501 reviews

February 07, 2025

Excellent service from everyone there especially our salesperson Paul Naum. Very personable and friendly. He was very knowledgeable about the cars and their features. Everyone we dealt with there was fr More

by kroland71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Naum, Katherine Pratt, Dan
February 04, 2025

Great experience. We’ve bought several Subarus from West Herr. Amber Is very knowledgeable and very pleasant to work with. More

by Lyonsmike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Trost
February 04, 2025

Went in with a 2016 Subaru Outback to be fixed. Turned out the engine was too far gone to be worth it so I ended up trading it in and getting a nice 2020 Volkswagen Tiguan all wheel drive that day. More

by Jwbilesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Bieler
February 03, 2025

Professional on time with appointment service people very knowledgeable and accommodating prices a little high but worth it More

by Buttercup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
February 02, 2025

Great service department with a friendly staff. I have all my work done there on both my Subarus. More

by joek5888
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
January 28, 2025

They are really thorough, kind, explained everything, called with updates on the work that was being done . More

by Mela202065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
January 26, 2025

Everyone is very nice and helpful. I don’t feel like just another number when I’m there More

by Camastroianni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
January 24, 2025

This is my fifth Subaru from this dealer, I would go nowhere else. Outstanding sales and the best service ever. More

by Herbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Nagy and Deanna Morales
January 21, 2025

Service writer was professional and thorough. Took time to answer questions. I could do without the new (to me) text service summary with video. The summary can not be downloaded. Video was d More

by Ford Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
January 17, 2025

Outstanding experience with the lease of our new Subaru Impreza. Not high pressure, but a pleasant and most of all affordable. More

by m_murrin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Klass
1
...