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West Herr Subaru

Orchard Park, NY

4.9
1,539 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,539 reviews

April 01, 2025

Professional,courteous, made the experience and decision fun. They were also very honest and respectful. More

by Maryrn911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Nagy
April 01, 2025

They where Profesional and courteous. They took good care of the car. The gave me a copy of the video inspection. More

by jameslobosco14047
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
March 31, 2025

I moved from Miami to WNY and I got the safest car from the nicest people. I’m thankful my friend who recommended them. Ish is the best. Ask for him. More

by annette_bosch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ish Ali
March 31, 2025

We were very pleased with the buying experience at West Herr Subaru!! Bryce Bieler was our salesman, and he was very knowledgeable, personable, professional, and helpful!! Deanna and Dave were also very h More

by LynnMarcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce, Deanna, and Dave
March 31, 2025

Outstanding customer service. Took care of my vehicle and my need for temporary transportation in a timely manner. More

by Jt23miller
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Frank Gingo
March 29, 2025

I was very pleased with the service I received at this dealership! Everyone was very pleasant and friendly! More

by Bsgoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
March 25, 2025

West Herr went above and beyond,professional,friendly I got the car I wanted in days/hours NOT weeks!! More

by Kjbartlebaugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmen,Kathy,Donovan
March 25, 2025

The sales staff was very courteous and helpful with the entire transaction. Paul was a pleasure to work with. More

by Rlbskm
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Naum, Deanna Morales
March 25, 2025

I feel they treated me very fairly… they covered a part under my warranty that fell off my mirror and the mirror had to be totally replaced. The service manager handled it very well! More

by gpdchestnut
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nicole , Mr Hornberger
March 24, 2025

Was in for recall notice on 2025 Subaru Forrester. Service department representatives were informative and did their review in a timely and satisfactory matter. More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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