Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
West Herr Mazda of Canandaigua
Canandaigua , NY
99 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 99 reviews
March 26, 2016
Awesome!! From the first email to the last Cristopher answered all my questions and very fast. I made a huge search trying to find a good pre owned deal and the From the first email to the last Cristopher answered all my questions and very fast. I made a huge search trying to find a good pre owned deal and they gave me best deal. They were very professional and they took all the time needed to explain me everything and be sure i understand. Stephanie explained to me every detail about the financing process, costs, payments etc everything. I went home happy with a great deal, the mazda CX-5 i wanted and very clear on everything, no doubts. Next time i need a car i dont have to make any search i know where im going, Ontario Mazda Canandaigua. More
by Alvaro Ramos
Employees Worked With
Joe Cordeiro, Stefanie Northrup, Christopher Jay
March 25, 2016
My experience was quite positive Everyone at Ontario Mazda was professional and very helpful. Relevant information was conveyed clearly, any questions I had were addressed, and the st Everyone at Ontario Mazda was professional and very helpful. Relevant information was conveyed clearly, any questions I had were addressed, and the staff was generally accommodating. More
by 1650Wktan
Employees Worked With
Mary Monroe, Joe Cordeiro, Christopher Jay
March 10, 2016
Zoom, Zoooommmm! Chris Jay was the salesman I dealt with and I am totally satisfied with everything he did for me. Now I've had my Mazda 3 for a week I have decided t Chris Jay was the salesman I dealt with and I am totally satisfied with everything he did for me. Now I've had my Mazda 3 for a week I have decided that this is the very best car I've ever owned. At 77 years old I'm having the time of my life with the 6-speed manual, the superb quiet ride, and all the goodies that come with the car such as blind side warning, backup camera, and the infotainment system. Love it. Love it. Thanks Chris for helping me choose what may be my final car such a pleasure to own. More
by SouthLondon
Employees Worked With
Joe Cordeiro, Christopher Jay
February 21, 2016
Very relaxed Atmosphere,Professional and Aimed To Please. I have Always bought cars from private owners.But I decided to give Ontario Mazda a chance,As Sales Specialist Jill Haddock made me feel she would sin I have Always bought cars from private owners.But I decided to give Ontario Mazda a chance,As Sales Specialist Jill Haddock made me feel she would sincerely work with me and be fair.My intuitions were right.My experience with Ontario Mazda was great and I will definitely continue my car buying relationship with them.Dan Beswick More
by Mazda6
Employees Worked With
Joe Cordeiro, Jill Haddock
January 29, 2016
Careless work I brought my car in for an oil change, and they did not put the plastic under the car back on right. While I was driving down highway it fell off half I brought my car in for an oil change, and they did not put the plastic under the car back on right. While I was driving down highway it fell off half way and dragged. I called 3 times and they kept transferring me over for mechanics and never an answer. I was pretty pissed just for a careless mistake that didn't need to happen. So I went to a family owned business Geneva foreign and sports and they fixed the problem for me very fast because they knew that was an annoying problem and careless mistake More
by Joslynp
Employees Worked With
N/A
January 04, 2016
Another positive experience! I have been with this dealership for many yrs (almost 15) and they have never disappointed me. A friendly and caring group of people in both the sales I have been with this dealership for many yrs (almost 15) and they have never disappointed me. A friendly and caring group of people in both the sales and the service department. A dealership I know I can trust. More
by spartan fan
Employees Worked With
Joe Cordeiro, Stefanie Northrup, Christopher Jay
January 02, 2016
Friendly and caring Chris and Stefanie made the buying experience special for my wife and I. We were looking for a 2nd car and found just what we were looking for at Ont Chris and Stefanie made the buying experience special for my wife and I. We were looking for a 2nd car and found just what we were looking for at Ontario Mazda. The price was right and was the last 2015 in their inventory. They went out of their way to help with our special needs for the down payment. Chris gave us a great deal Stefanie made it happen. My wife and I purchase a new car about every three years since our first (1965 Mustang) and have never had a better experience. We thank both of you very much More
by D and P
Employees Worked With
Stefanie Northrup, Christopher Jay
December 30, 2015
great experience We just purchased our second Miata MX 5 from Ontario Mazda. Everyone from the sales person to the manager were great. On top of that we obtained a 2.8 We just purchased our second Miata MX 5 from Ontario Mazda. Everyone from the sales person to the manager were great. On top of that we obtained a 2.8 percent finance rate. Picked the vehicle up on Xmas eve as a gift for my wife. More
by zoom zoom
Employees Worked With
Joe Cordeiro, Stefanie Northrup, Christopher Jay
December 05, 2015
Our new CX5 We drove from Rochester to Canandaigua to shop at Ontario Mazda due to their inventory of CX-5s. Joe greeted us, got us set up for a test drive, an We drove from Rochester to Canandaigua to shop at Ontario Mazda due to their inventory of CX-5s. Joe greeted us, got us set up for a test drive, and went over the vehicle's features with us. Mary Monroe came over from the Honda dealership to assist us further. She was a pleasure to deal with, and made the entire experience quick and painless. We dealt with Mary, Joe, Chris and Stefanie throughout the buying and delivery process. They were all polite, professional and extremely friendly. We would definitely return here to buy another vehicle. More
by J & J
Employees Worked With
Mary Monroe, Joe Cordeiro, Stefanie Northrup, Christopher Jay
November 30, 2015
New CX5 This is my 3rd Mazda from Ontario. These people are great. Sales and service can't be beat. Chris and Joe worked to meet my monthly cost target and St This is my 3rd Mazda from Ontario. These people are great. Sales and service can't be beat. Chris and Joe worked to meet my monthly cost target and Stefanie made it happen.. Great dealing with people who care as much about meeting the customer satisfaction. You know they care and work to make the customer happy. Very professional yet treat you like family. More
by Randidog
Employees Worked With
Joe Cordeiro, Stefanie Northrup, Christopher Jay
