West Herr Mazda of Canandaigua

We just purchased a car from West Herr Mazda of Canandaigua. The process was terrific and seamless. Chris Jay drove from Canandaigua to the Williamsville West Herr Toyota dealership to start the pr Canandaigua. The process was terrific and seamless. Chris Jay drove from Canandaigua to the Williamsville West Herr Toyota dealership to start the process and then, on his day off, drove back to Williamsville to complete the sale. This is service above and beyond. West Herr is a terrific dealership and I highly recommend them. Special thanks to Chris Jay for all he did for us! More

I took my 2017 CX-5 for a C service, an inspection and an oil change. I needed new brakes and I had to have a new filter installed due to a critter living in my CX-5! The information was shared with me in a oil change. I needed new brakes and I had to have a new filter installed due to a critter living in my CX-5! The information was shared with me in a friendly, respectful manner. The service was excellent as always! More

West Herr service was excellent! Very easy to make the appointment and minimum wait time! Suggestion - send only one service reminder. I received a reminder every day for five days. Very easy to make the appointment and minimum wait time! Suggestion - send only one service reminder. I received a reminder every day for five days. More

The staff was friendly and knowledgeable and the service was completed in a timely manner. was completed in a timely manner. More

Bought my first Mazda here. Today was the first oil change. Thanks to Jeff in service, and all the other guys who work there too. Today was the first oil change. Thanks to Jeff in service, and all the other guys who work there too. More

Ontario Mazda service was excellent! Very easy to make the appointment and service was done right! Recommendations were super helpful! Will be back! the appointment and service was done right! Recommendations were super helpful! Will be back! More

Ontario Mazda is the absolute best car dealership that we have ever worked with! Thank you Ontario Mazda! have ever worked with! Thank you Ontario Mazda! More

Friendly staff and an excellent service department. I couldn’t be more satisfied with buying a car here couldn’t be more satisfied with buying a car here More

Brought my car in for a intermittent light coming on. They had it in for approximately 20 minutes and told me the scbs was not properly set back in by safelite. The bill showed over an hour in the shop. They had it in for approximately 20 minutes and told me the scbs was not properly set back in by safelite. The bill showed over an hour in the shop. They charged me $107.50.i left after paying Thinking that it seemed a bit much and drove to the safelite installer in Ontario. I showed them this bill and That Mazda Ontario had claimed that if it was improperly installed by safelite . Safelite insists that having installed thisover a year ago it would not have worked from day one.Safelite management is looking into this strange situation for me. I was at Ontario Mazda a little over a month ago and strangely, or coincidentally the light started coming on and off back then. All I know is that something isn’t right here. I’m not accusing anybody but something is wrong with this picture. And the cost was way too exorbitant. I hope to get some satisfaction with the help of safelite delving into this situation. Thank You More

Excellent experience with the salesman and other staff. I would recommend Ontario Mazda to anyone. I am very pleased with every aspect of the transaction I would recommend Ontario Mazda to anyone. I am very pleased with every aspect of the transaction More