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West Herr Mazda of Canandaigua

Canandaigua , NY

4.6
103 Reviews

2337 Rochester Road

Canandaigua , NY

14425

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Showing 103 reviews

August 31, 2024

I felt welcomed and valued. Purchasing a car can be stressful but West Herr was accommodating and made the process less overwhelming. Tyler Dailey took the time to make sure I More

by sherri.johnson41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Dailey
August 05, 2024

Way and above service for buying a new car! We live out of NY and needed to get a car for our daughter who just graduated from college and will live in NY. Tyler our salesman was awesome! Mo More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
June 14, 2024

Terrible customer service experience. My car is 4 years old and has 50000 miles on it. It needs a new engine due to a manufacturer defect that mazda is ignoring. There are several class a More

by bball33ry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Cordeiro, Christopher Jay, Jeffrey Foley, Michael Reese, Sara Hoagey
May 05, 2024

The salesman was very accommodating. I did not feel pressured to buy. Happy with my car. More

by Dancingmama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Jay, Jeffrey Foley, Michael Reese
April 22, 2024

Professional,friendly,knowledgeable,kind,considerate, respectful, the best dealership I have ever dealt with.. a big thank you to Tarah and Don!!! More

by Wendy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tarah Richter,Don
January 11, 2024

I was treated respectfully, service was prompt and comprehensive. Work was explained to my satisfaction and price for service was fair. I will continue using West Herr Mazda in Canandaigua. More

by rusenji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
December 13, 2023

Good sales. Service is acceptable. No real hassles encountered at this dealership. Mazda makes a fine car More

by Tom_panek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Jay, Michael Reese
December 12, 2023

They are very easy to work with and did their best give me the best deal they could More

by carl.mancuso01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Mitchell, Michael Reese
December 10, 2023

My experience was very good. People I met and dealt with were very courteous and answer all my requests concerning my oil change and rotating of my tires and my inspection. I was More

by tomdonahue3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
November 20, 2023

Outstanding service, low pressure, answered all of our (many) questions. We told them our price range and they didn't try to push us out of it, which was really great. They even brought the car to us for More

by AS-Fairport
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tarah Richter
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