West Herr Hyundai

When I discovered that I had lost all sound on my 2022 Hyundai Tucson , I was concerned with the seriousness of the problem .Because I had no sound coming out of the speakers, I did not have use of the sa Hyundai Tucson , I was concerned with the seriousness of the problem .Because I had no sound coming out of the speakers, I did not have use of the safety warning features of my car. When I tried to get a service appointment on the internet the wait was nearly 7 weeks. With the safety issue paramount. I knew that was too long of a wait. I then got in touch with James fogarty a service advisor with west Herr Hyundai. Mr Fogarty knew the time was of the essence and he pushed my appointment ahead of not more than a week, and asked if I could bring the car early that day 12/13/23. When I brought the car in early, Mr Fogarty explained that his service team was off tomorrow and that Sevice advisor David Mullane would handle my car problem. It was good to know that they were keeping me informed. On December 13 at 9:35 am I was notified by David Mullane, that my car had been fixed with a new part that they had in their parts department and that my safety features were working normally. I was very pleased with the way they handled my problem, knowing that, no sound with my warning system created an unsafe situation . While they had my car they did a multipoint inspection. I am pleased to share my experience with the team at West Herr Hyundai Pat and Jacqueline Manzella More

My experience at the dealership has been very positive. My salesperson Sofie is exceptional. She is knowledgeable, thorough, patient and not pushy. I enjoyed buying a car from her and I love my new Kona! My salesperson Sofie is exceptional. She is knowledgeable, thorough, patient and not pushy. I enjoyed buying a car from her and I love my new Kona! More

Good people caring considerate willing to please customer nice inventory on hand will locate if not available nice inventory on hand will locate if not available More