West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Great service, very informative and helpful. The experience of buying the jeep was streamlined because of his knowledge and enthusiasm. We are enjoying the jeep and it is my husbands first new auto. experience of buying the jeep was streamlined because of his knowledge and enthusiasm. We are enjoying the jeep and it is my husbands first new auto. Thank you More

I had ZERO intention of purchasing a car ( I thought the dealership would be closed on Sunday ) I just went to look at Jeeps, as I know nothing about them. To my surprise the dealership was open, I was gree dealership would be closed on Sunday ) I just went to look at Jeeps, as I know nothing about them. To my surprise the dealership was open, I was greeted by a very low key, friendly and easy going man named Cory DeKruger. I was not prepared being a single woman and not ready to buy - just wanting to look around. Cory was VERY informative, he was patient with me and showed me all of my Jeep options ( prices, styles, makes ) he answered all of my many questions with great knowledge and I felt ZERO pressure at all. He was so good at his job I actually bought a Jeep Liberty right there on the spot. At pick up ( less than 24 hours later ) Cory went over all the paperwork very slowly making sure I knew exactly what I was signing and he had explained many financing options and steered me in the right direction. I HIGHLY recommend working with Cory if taking a trip to this dealer - his professional and VERY laid back attitude are exactly what one wants when having to do the dreaded task of looking for a new car ( Ive had some BAD, high pressure and stressful situations is the past ) Corys sense of humor and personality just puts you at ease - he's a real pleasure. The feel at the Doan dealership was warm and comforting, I was in three days in a row ( my fault I forgot to bring some paperwork ) and each time the employees smiled and said hello and are just very welcoming. Thanks Cory - I will recommend both you and the dealership - VERY pleased with entire and seamless transaction. More

Hoang is an amazing salesman. He made us a promise to get us what we want, and that he did. He went out of his way to take us from the dodge dealership to chevy just to assure we got exactly what we wan get us what we want, and that he did. He went out of his way to take us from the dodge dealership to chevy just to assure we got exactly what we wanted. Originally we bought just one car but, we were so impressed with him we actually bought another! He is a team player and is very genuine. His service was beyond our expectations. We couldn't ask for any better! More

Steve was helpful and professional from start to finish. He was easy to talk to for both my husband & myself. He answered all our questions, and we had many. He was very patient and allowed us time to thi He was easy to talk to for both my husband & myself. He answered all our questions, and we had many. He was very patient and allowed us time to think and check out every aspect of the van we were interested in. He showed how everything worked in the van and when we finally made a decision set everything up for us and connected our phones to the bluetooth system. He returned phonecalls I made very quickly and was an honest and upfront salesman. I would recommed Steve and Doan to all my friends & family. More

Let me start by saying that I loathe car shopping. I had a great experience at Doan. I had an idea as to what I was looking for and Glenn helped me find my new Jeep. He was wonderful to work with and I am v a great experience at Doan. I had an idea as to what I was looking for and Glenn helped me find my new Jeep. He was wonderful to work with and I am very happy with my purchase and the service I have received at Doan thus far. I would recommend them if you are looking for a vehicle. More

Jeremy was very friendly, patient and always had a smile on his face. Team members were very positive when talking about Jeremy. Jeremy answered all my questions and explained/showed me what I needed to kn on his face. Team members were very positive when talking about Jeremy. Jeremy answered all my questions and explained/showed me what I needed to know about my new vehicle My mother was with me when I picked it up and Jeremy was terrific with her, a gentleman, Thank You Jeremy. Adam was very through in making sure I understood and was within my comfort level with my purchase. My overall experience was positive. The showroom was very clean and the lot was easy to get around to look at the vehicles. I had visited another dodge/jeep dealership in the area and their lot was just full of potholes. I work in retail and understand the impression the whole experience upon entrance and exit can make on a person. The professional but friendly atmosphere, mixed with a well kept showroom/grounds helps me feel that I bought my car at a dealership that works hard to earn my business and that will keep working hard to gain repeat business not only from me, but any recommendations I make to people. More

We had a great experience working with John Schneider at Doan Dodge on our new Town & Country purchase. This is the second mini-van we have bought from John and his personable and friendly approach has made Doan Dodge on our new Town & Country purchase. This is the second mini-van we have bought from John and his personable and friendly approach has made a big difference. There is no pressure and the pricing discussion is open and transparent with no games. More

My husband and I came in to LOOK and see what we could find. With the help of our salesman Steve Stonehouse we were actually put into the exact car we were looking for. He researched for us all the amen find. With the help of our salesman Steve Stonehouse we were actually put into the exact car we were looking for. He researched for us all the amenities we needed and was able to locate one. We left the dealer ship feeling so good. Usually you feel presured and confused with the whole deal. Steve was amazing with us, not pushy, very calm and helpful as we kept changing our minds. Thank you so much for your help. I am so thrilled to have my new 2013 Durango. Feel like a little kid : ) Sincerely, Todd and Maria Dugan More

when i came to doan i immediately pushed Hoang away like he was just a crooked salesman.i just wanted to look.it was my first time buying a vehicle for more than a couple thousand bucks.i dont care much for he was just a crooked salesman.i just wanted to look.it was my first time buying a vehicle for more than a couple thousand bucks.i dont care much for mechanics or salesman because there gig is just for show.to sum this up, basically Hoang changed my opinion on salesman.he acted and treated me like a regular person instead of acting like he was on an infomercial.at the same time he kept a high level of professionalism.i cant type well.so for that fact if i wrote something this long, he definetely made an impact.thanks again and i will recommend More

I had been looking for several months at different dealerships and couldn't find any trucks that fit my budget or were what I wanted. I cam to Doan and met mike m and drove away the next day with a do dealerships and couldn't find any trucks that fit my budget or were what I wanted. I cam to Doan and met mike m and drove away the next day with a dodge ram diesel .... More