West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

I have purchased 4 vehicles from Doan over the years, everything from used to our more recent 2013 Jeep Grand Cherokee. Steve Stonehouse has been my salesman every time. He is very professional and act everything from used to our more recent 2013 Jeep Grand Cherokee. Steve Stonehouse has been my salesman every time. He is very professional and actually listens to my needs and wants. Steve is never pushy and offers the best in industry knowledge so that I can make an informed decision on my own. Steve Stonehouse and Doan Dodge are both class acts! Will be back for number 5 soon! More

The dealership was fever professional. The price was reasonable. Jeremy was helpful with both myself and my wife. I would definitely consider buying from them in the future. reasonable. Jeremy was helpful with both myself and my wife. I would definitely consider buying from them in the future. More

Good leasing experience. I left Doan with what I thought was a very fair deal. I was dealt with promtly and in a friendly manner. When I'm in the market for another new vehicle, I will be sure to return t was a very fair deal. I was dealt with promtly and in a friendly manner. When I'm in the market for another new vehicle, I will be sure to return to Doan and look up Matt. More

The whole experience from entering the showroom to negotiations to final purchase and delivery was one of the best experiences we have had in 40 years. I felt that the Jeremy our sales rep and the Joh negotiations to final purchase and delivery was one of the best experiences we have had in 40 years. I felt that the Jeremy our sales rep and the John Labate the sales manager really worked with us without hidden agendas. The finance manager Adam made sure that we were introduced to all options without being pushy at all. Thank you Doan Dodge for all you stand for! The Customer came first in this purchase of our new Dodge Ram. We couldn't be happier!! More

John Schneider went above and beyond for us to be able to purchase a new Ram, we're completely satisfied with our purchase, and will be dealing with John in the future for our next vehicle... I have to think purchase a new Ram, we're completely satisfied with our purchase, and will be dealing with John in the future for our next vehicle... I have to think about trading my '02 Pontiac Grand Prix, probably next year, for a New Chrysler 200 convertible V-6, for my wife to drive, or a Jeep as she kind of likes those. We are return customers, we purchased our 2000 Dodge Dakota from Jim Bentley, as we heard he is dealing with a personal health issue, we were directed to work with John. He in our opinion is the best, and I'll definitely send my friends and family out to see your showroom. Thank You again John Schneider, and the folks at Doan Dodge... Respectfully, Matt and Rebecca Burton Rochester, NY 14624 2012 Ram Express 1500 4X4 True Blue Metallic Pearl. More

I have bought a few cars from John Schneider and he is always very professional. He understands what I am looking for and is able to get the right car at the right price. Go see John. always very professional. He understands what I am looking for and is able to get the right car at the right price. Go see John. More

We first spoke with Steve Otis back in Sept 2012 and he was very helpful. When we were finally ready to purchase we came in to get some info and spoke with Steve Stonehouse and again he was very helpful. was very helpful. When we were finally ready to purchase we came in to get some info and spoke with Steve Stonehouse and again he was very helpful. Our final transaction was with Matt Tyler. The buying experience was much less stressful than other experiences elsewhere. Thank you Matt, Steve and Steve for helping us out. We love our new Jeep Wrangler. More

Great salesman. Sami made the sale very easy and delivered vehicle on time. I never purchased a Chrysler so Sami made me feel comfortable. Good job! delivered vehicle on time. I never purchased a Chrysler so Sami made me feel comfortable. Good job! More

Would like to thank John Schneider & Jon Frase for the wonderful experience with the whole doan dealership. Our 2012 Jeep Liberty is a beautiful vehicle. We were treated with respect and felt as if pa the wonderful experience with the whole doan dealership. Our 2012 Jeep Liberty is a beautiful vehicle. We were treated with respect and felt as if part of the family. Looking forward to working with Doan in the future!! More

Hoang Levin very pleasant, very professional and very capable. I was very pleased with the overall experience. Overall this was one if the best customer service experiences I've ever ever had. The prof capable. I was very pleased with the overall experience. Overall this was one if the best customer service experiences I've ever ever had. The professionalism and timeliness of the representative was second to none. I rarely take the time to fill out these surveys, however I wanted to let you know what a great job you did. It was a welcome breath of fresh air in today's age of outsourced and poor customer service. Thank you for this experience I will recommend this dealer ship and Hoang to all my friends and family. Great Job Irene Curtis. More