West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

John Dipasquale ROCKS! He could not have been more knowledgeable or friendly and accommodating. We could not imagine going anywhere else other than DOAN for vehicle. Our purchase was a smooth and si knowledgeable or friendly and accommodating. We could not imagine going anywhere else other than DOAN for vehicle. Our purchase was a smooth and simple transaction and every single one of our questions was answered. More

signed agreement with sales manager and then he said he made a mistake, that was wrong car and it cost $2,000 more. There were only 6 cars on the lot and he gave us keys to that car and then said , "yes" t made a mistake, that was wrong car and it cost $2,000 more. There were only 6 cars on the lot and he gave us keys to that car and then said , "yes" that is the car you would buy and then backed out of it. This was a FIAT. had to remind him to remain professional after his language and yelling and screaming. Only confirms car buying is distasteful with the folks selling the way they do. This was Brandon Taccone and the management of the dealership. Of course since this is negative - I don't expect it to be posted More

I went to Doan to lease a new vehicle. Steve Stonehouse was able to get me the value I was looking for to trade in my Tahoe and get me the payment I was looking for on a new 2014 Jeep Grand Cherokee. I te was able to get me the value I was looking for to trade in my Tahoe and get me the payment I was looking for on a new 2014 Jeep Grand Cherokee. I test drove the vehicle over the weekend and was very impressed, clearly the best vehicle I have ever driven. Thanks Steve! More

I made an appointment with Glen in advance, so he had an idea what I was looking for. He was good at giving me suggestions after hearing what my needs were and helped me pick out a suitable vehicle. He wa idea what I was looking for. He was good at giving me suggestions after hearing what my needs were and helped me pick out a suitable vehicle. He was friendly and courteous. Since Glen could not be available for delivery, Marty helped me when I came to pick up the van. He was ready, and everything was in order. Overall, the sales experience was smooth, organized and professional. More

went to buy a new or used caravan and found a great deal with added bonuses that even made it a better deal. will use this dealer again great job!!!!! with added bonuses that even made it a better deal. will use this dealer again great job!!!!! More

Our sales person was the BEST! If you are looking for a vehicle ask for "Cory DeKruger." He is extremely knowledgeable about the products that Doan has to offer. He answered every one of our questions thor vehicle ask for "Cory DeKruger." He is extremely knowledgeable about the products that Doan has to offer. He answered every one of our questions thoroughly and was really interested in making us informed about the vehicle we purchased, as well as, the warranty and the service we could expect at Doan. We never felt rushed in our shopping experience at Doan. We were very pleased with Cory's friendliness and especially the fact that he was able to meet the price that fit our budget. The Doan building itself is comfortable and spotless, and we noticed there was a safe and secure "playroom" for children whose parents were shopping. A great place to buy a car. More

I was in the market for a new car and had been looking at some options but was unsure if I actually wanted to go through with getting a new vehicle. I stopped in to Doan about a month ago and dealt with Jer some options but was unsure if I actually wanted to go through with getting a new vehicle. I stopped in to Doan about a month ago and dealt with Jeremy. He was extremely friendly and very welcoming. I was just looking around the lot and he understood that, but helped me look at several vehicles and when I needed to think about it, handed me his business card. Normally not something I would keep-- but if I was going to get a car, I knew where I was going back to. I came back several weeks later and was again welcomed by Jeremy, who even remembered me. Jeremy was knowledgeable, friendly, courteous and made it feel like I was talking to an old friend. I would recommend Doan and dealing with Jeremy to anyone because of the experience he created. Buying a car is not usually a 'fun' process but Jeremy made it easy and enjoyable. I look forward to going back to Doan and will speak highly of them to anyone I speak with. More

we had a issue at first, but Mike Dashner stepped in and resolved all the issues. thank you. i am very pleased with all the effort to keep me as a client. resolved all the issues. thank you. i am very pleased with all the effort to keep me as a client. More

Over the years, i have bought 4 jeeps from Doan Dodge/Jeep. The sales staff has always been pleasant. Two years ago i met Johnny D at the Tent sale. Told him exactly what i wanted and he found i Dodge/Jeep. The sales staff has always been pleasant. Two years ago i met Johnny D at the Tent sale. Told him exactly what i wanted and he found it for me. His service and attitude was exceptional. This year i went to the dealership and asked for Johnny D. Told him exactly what I wanted. Again, his service and attitude was exceptional. He is very attentive and pleasant. He made sure my car and my experience met my expectations. I feel as if i've made a friend for life. Anyone looking to buy a car should go to Doan and ask for Johnny! He is the Best! Thank you! Maria More

My salesperson was patient, knowledgeable, and did not pressure the process. It was a refreshing car shopping experience, and I would highly recommend the dealership to anyone considering a new car! pressure the process. It was a refreshing car shopping experience, and I would highly recommend the dealership to anyone considering a new car! More