West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Doan Sales Associate, Mr. Steve Stonehouse, was exceptional in his dealings with me in every respect that mattered to me as a potential customer for a new car; i.e. professional, respectful/polite, exceptional in his dealings with me in every respect that mattered to me as a potential customer for a new car; i.e. professional, respectful/polite, knowledgeable, prompt, realistic, etc. He will be the contact at this dealership who I will deal with on future purchases and also the person in Sales who I will recommend to others. He is a "shining example" of how a person should act when dealing with potential customers. In my opinion, Mr. Stonehouse is a valuable asset to this Doan dealership and a big reason why I have bought 4 new cars from them in the last 6 years. More

Tom was very helpful and was very professional. He explained things well and very honest! He was not a bull xxxxer and was very straight forward. He didn't hide things and was very up front. explained things well and very honest! He was not a bull xxxxer and was very straight forward. He didn't hide things and was very up front. More

I would like to compliment the Doan Dodge,Chrysler,jeep Dealership,in every aspect of their business,even though I was not able to experience every part of it ! Doan absolutely would not be what it is toda Dealership,in every aspect of their business,even though I was not able to experience every part of it ! Doan absolutely would not be what it is today with out assets like TOM TANTALO !!!! I had a excellent experience right from the beginning with Mr.Tantalo, everything I needed to know Tom told me,every question I had, Tom answered,if he did not know,Tom went and found out,if he said he was going to call me back,Tom did so,Tom made my used truck buying experience painless,from beginning to end.Tom set up my phone for the Bluetooth,and explained everything to me,that I asked to be explained,and also what he thought that I needed to know. Tom is not just an AWESOME sales consultant,Tom is a AWESOME PERSON,there is a reason he is where he is today,Thanks Doan,but most of all, Thank You Tom for being my sales consultant,i love my 2010 Ram,Thank You so much for serving our country!!!!!! The best of luck to you in all that you want to accomplish!! And Doan,because of Tom Tantalo,you have a new customer!! Thanks again, Ron Williams, Baldwinsville,N.Y. More

Sami was very patient, thorough, and accomodating, and made sure my purchase experience was easy. He even went into work on his time off to make sure my purchase would be ready as promised. He made sure i made sure my purchase experience was easy. He even went into work on his time off to make sure my purchase would be ready as promised. He made sure i knew all of my options and worked to get me the car that I wanted at a price I could afford. I would certainly return to Doan, and specifically to Sami for future car purchases and highly reccomend him to others. More

Hello, I'm Dominque Higgins and i just purchased the 2008 Malibu. Tom was my sales person and was awesome. When i walked in everyone was busy but he stepped aside and said someone or he will be with me 2008 Malibu. Tom was my sales person and was awesome. When i walked in everyone was busy but he stepped aside and said someone or he will be with me shortly. He seen that i wasn't serviced yet and came over asked what I liked and if I would like to test drive it. I loved the car. He took great care of me and made me feel comfortable and sure this was where to go to get FIRST car. I visit a few car places before that but the sales people wasn't as knowledgeable as Tom. He knew what he was talking about and everything he said was true. I had a great experience coming to Doan and I would like to thank Tom for that. I recommend Doan to everyone and when you get there ask for Tom he will take great care of you. Thanks Tom for your great service. More

I visited this dealership due to the previous service and quality of work my husband received when he bought his vehicle. They are in our opinion the best dealership around. Not only do they make you feel at quality of work my husband received when he bought his vehicle. They are in our opinion the best dealership around. Not only do they make you feel at home but the service department is top notch. Our Salesman was amazing. He was on top of everything from the get go. He made us laugh and took good care of us. He made sure our children were comfortable while we waited. It made for a great car buying experience and I would highly recommend him, the service department, the dealership as a whole to everyone I know. Thank you! More

I was looking online for a vehicle and found the perfect dodge durango for me at doan dodge. Upon inquiring i received a phone call from jeff, as ironic as it may be i remembered him selling me my vehicle t dodge durango for me at doan dodge. Upon inquiring i received a phone call from jeff, as ironic as it may be i remembered him selling me my vehicle that i was planning on trading in. My experience with him the last time was at a different dealership and was absolutely above anything i could have asked for when purchasing a vehicle. My pontiac G6 was an absolutely beautiful vehicle that gave me no issues at all, i was just looking for an SUV for safety and space. It just so happen i found jeff years later at a new dealership on accident. Not only did i not have to haggle to get a good deal but he also had more than one option as far as financing to completely meet me at the point i wanted to be at.To say the least i was extremely pleased and as far as salesmanship he is extremely informative and handles everything with ease, no hassle or pressure. The process was easy and i will always in the future work with jeff and highly recommend anyone i know to do the same. I am extremely pleased with my purchase and urge you to deal with a real and very relateable person who will listen to your wants and needs and do his very best to get you the best offer available. Thank you Jeff it was a pleasure...again and definatly in the future! More

Steve did an exemplary job in locating a Jeep Wrangler that fit my criteria. I was highly pleased that he worked diligently to continue to find exactly the features I wanted on the vehicle. that fit my criteria. I was highly pleased that he worked diligently to continue to find exactly the features I wanted on the vehicle. More

Steve Vieira was the best salesman that we met during our recent car leasing trips to your dealership and several others. He took the time to suggest several possible vehicles that would fit our needs and h recent car leasing trips to your dealership and several others. He took the time to suggest several possible vehicles that would fit our needs and he was very patient with my wife and I as we took the cars out for test drives and as we tried to decide on the best options and color. George explained all of the financial details and made us feel very comfortable with the leasing terms before we completed the transactions. I would recommend Steve and George without hesitation. More

The entire experiment was great! I felt taken care of and that I was given the best deal for what I wanted and what I could afford. It was easy to do business and I will make sure Steve is the first person that I was given the best deal for what I wanted and what I could afford. It was easy to do business and I will make sure Steve is the first person we call for our next vehicle purchase. More