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West Herr Chrysler Dodge Jeep RAM Fiat of Rochester
Rochester, NY
1,070 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,070 Reviews of West Herr Chrysler Dodge Jeep RAM Fiat of Rochester
March 13, 2017
Excellent experience Salesman are Very knowledgeable and easy to work with. They explain everything they were doing step by step as they were doing it. The customer servic Salesman are Very knowledgeable and easy to work with. They explain everything they were doing step by step as they were doing it. The customer service was great. More
by treese543
Employees Worked With
John ( Johnny D ) DiPasquale, Brandon Thompson
March 12, 2017
bought a car we were leasing Salesman was very cordial, attentive, and fairly knowledgeable. He was honest about not knowing some details about the process, but sought help from o Salesman was very cordial, attentive, and fairly knowledgeable. He was honest about not knowing some details about the process, but sought help from other employees.We feel they did the best they could for us re: this specific process ( ending lease, and purchasing same vehicle ). More
by James Crelly
Employees Worked With
Jose Santa, Jose Santa
March 10, 2017
He's the best Personable and great to work with will always keep your needs in mind. He is a nice and funny guy keeps things light but get to the point and makes su Personable and great to work with will always keep your needs in mind. He is a nice and funny guy keeps things light but get to the point and makes sure everything works for you first. More
by g3no7108
Employees Worked With
John ( Johnny D ) DiPasquale
March 02, 2017
Great experience! Finally got my Cummins! Got the ok from wife to buy a bigger truck. Did some online browsing and then stopped into the dealer to test drive. Experienced sales staff was atten Got the ok from wife to buy a bigger truck. Did some online browsing and then stopped into the dealer to test drive. Experienced sales staff was attentive but relaxed enough to not make us feel pressured or pounced on. Took a ride by ourselves and got to feel out a couple different vehicles. Worked with Peter Tubiolo and made a deal. He was easy to work with and walked us through the process with ease and low stress. Will definitely consider working with Peter again when my wife's car is ready for an upgrade. More
by JonMcG
Employees Worked With
Peter Tubiolo, Pete Tubiolo
February 23, 2017
Fun Experience!!! Once again Doan Family of Dealerships has come through with the family treatment. Buying a car has become fun again since my family buys from Doan an Once again Doan Family of Dealerships has come through with the family treatment. Buying a car has become fun again since my family buys from Doan and Johnny Dipasquale. The General manager Michael Daeschner and Finance manager Sam Ansari were also very pleasant to deal with. Along with everyone being so pleasant and accommodating, there were no surprises at Delivery. Wow!!! Sal JR More
by Sal JR
Employees Worked With
John ( Johnny D ) DiPasquale, Sami Ansari, Michael Huynh
February 22, 2017
Johnny D is the best We have bought several vehicles from Doan (6 in the family) and have dealt with Johnny D for all of them. He is one of the main reasons we continue t We have bought several vehicles from Doan (6 in the family) and have dealt with Johnny D for all of them. He is one of the main reasons we continue to come to Doan family of dealerships. It is worth the drive from the east side to work with him and not have the pressure and tactics that some dealers use. More
by CJ
Employees Worked With
John ( Johnny D ) DiPasquale
February 06, 2017
Working with Doan employees I have purchased cars from Doan in the past and have always been treated with the utmost respect. My recent purchase experience was very nice. My sale I have purchased cars from Doan in the past and have always been treated with the utmost respect. My recent purchase experience was very nice. My salesman, Joe PiPasquale was wonderful. His knowledge of the automobiles he sells is first class. His honest non pressure way of working with a customer is reassuring and helps put you at ease. He gave me options that let me make informed decisions as to what I wanted and could afford. I was also empressed with the mechanic, Al Hacker, who answered questions I had about the vehicle I wanted to purchase. Without a doubt, I will recommend Doan to friends and family who are wanting to buy a new automobile. Norman Wright More
by Blackvan
Employees Worked With
John ( Johnny D ) DiPasquale, Sami Ansari
January 31, 2017
Peace of mind Jim Andreano was so helpful in trying to find the right used car for me. He took the time to understand what I was looking for. I will definitely se Jim Andreano was so helpful in trying to find the right used car for me. He took the time to understand what I was looking for. I will definitely send friends his way. More
by jennifer
Employees Worked With
Jim Andreano
January 27, 2017
Don't go anywhere else The most genuine, honest and helpful people work at this dealership. You will walk away feeling good every time and you will get the best deal, hands The most genuine, honest and helpful people work at this dealership. You will walk away feeling good every time and you will get the best deal, hands down. More
by Julsen
Employees Worked With
Mike Dashner, John DiMartino
January 26, 2017
Great experience!!! Peter was great. I went in knowing exactly what I wanted and what I was willing to pay. He didn't try to push other vehicles and made me very comforta Peter was great. I went in knowing exactly what I wanted and what I was willing to pay. He didn't try to push other vehicles and made me very comfortable. We were able to negotiate to a price we were both comfortable with. By the end of the transaction I was referring to him as 'uncle pete.' I would recommend him to all of my family and friends! More
by Love1259
Employees Worked With
Peter Tubiolo, Pete Tubiolo
