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West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Rochester, NY

4.6
1,065 Reviews

4477 Ridge Road West

Rochester, NY

14626

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1,065 Reviews of West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

February 16, 2021

I was very pleased with the service and speed the whole transaction. The vehicle was cleaned inside and out. John DiPasquale was easy to work with and very accommodating to my wants. More

by Jaysim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John ( Johnny D ) DiPasquale
Feb 18, 2021 -

West Herr Chrysler Dodge Jeep RAM Fiat of Rochester responded

We sincerely appreciate you taking a moment to let us know about your awesome experience with Johnny D! Thank you for choosing West Herr CDJRF of Rochester!

February 16, 2021

Had a great experience. Everyone had a positive attitude! No real pressure to buy any added extras. Will re visit West Herr in the future More

by cwingate002
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Frase, Shawn Bishop
Feb 18, 2021 -

West Herr Chrysler Dodge Jeep RAM Fiat of Rochester responded

We are delighted to read about your great experience with our team! Thank you for choosing West Herr CDJRF Rochester.

February 04, 2021

I met with Sean Bishop at West Herr based on a recommendation of a friend. After sitting with Sean to discuss my previous lease turn-in and opportunities to roll into another Ram pickup, I was con More

by tfalbo01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Bishop
Feb 10, 2021 -

West Herr Chrysler Dodge Jeep RAM Fiat of Rochester responded

We're delighted to hear about your fantastic experience with Shawn! Enjoy that gorgeous new Ram and thanks again for choosing West Herr CDJRF!

February 02, 2021

I had the pleasure of working with Shawn Bishop. He was friendly, knowledgeable and attentive. I called, told him what I wanted and picked it up the next day. Highly recommend Shawn and West Herr. I wil More

by yvette a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Ansari, Shawn Bishop
Feb 10, 2021 -

West Herr Chrysler Dodge Jeep RAM Fiat of Rochester responded

Fantastic! We're delighted to read about your great experience with Shawn! Thank you so much for your support.

January 21, 2021

Hmmm. Where to start. Well traded my 2001 chevy s10 2 years ago. Something in there title department got screwed up and. Now apparently the vehicle I traded in my new truck for is now in a impound and I More

by sp101abn
Recommend Dealer
No
Employees Worked With
Leonard Miller
Jan 21, 2021 -

West Herr Chrysler Dodge Jeep RAM Fiat of Rochester responded

Thank you for the feedback. We are sorry the visit did not meet your expectations and are open to discussing this further with you if you would like. Our general manager, Mike Daeschner, has been notified and you may reach him directly at 585-352-6600. We will take your 1-star rating as an opportunity to improve.

January 15, 2021

Very helpful and friendly. As well as great customer service I’m very glad I made the switch over and looking forward to future endeavors here. More

by Daver2822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Bishop
Jan 19, 2021 -

West Herr Chrysler Dodge Jeep RAM Fiat of Rochester responded

We sincerely appreciate you taking a moment to let us know about your amazing experience here! Thank you for choosing West Herr CDJRF of Rochester!

January 05, 2021

Sean was great to work. Our conversations were all over the phone. He was able to accommodate the type of vehicle and the payment I requested. He was courteous and enjoyed our conversations. More

by Laratari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Bishop
Jan 19, 2021 -

West Herr Chrysler Dodge Jeep RAM Fiat of Rochester responded

We sincerely appreciate you taking a moment to let us know about your awesome experience with Shawn! Thank you for choosing West Herr CDJRF of Rochester!

January 02, 2021

Shawn was fantastic from the beginning of the sales process when he volunteered to drive over the car we were looking at til the end of the process when we took possession. Smooth sailing with Shawn. More

by Dadwyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Bishop
Jan 04, 2021 -

West Herr Chrysler Dodge Jeep RAM Fiat of Rochester responded

We sincerely appreciate you taking a moment to let us know about your awesome experience with Shawn! Thank you for choosing West Herr CDJRF of Rochester!

December 26, 2020

Cody Argus was great to work with he spent time with us and helped us find us find the perfect car for our family thank you again for the best car shopping experience I have ever had Best salesman I ever More

by mccartyk1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Argus
Dec 28, 2020 -

West Herr Chrysler Dodge Jeep RAM Fiat of Rochester responded

We really appreciate you sharing your feedback with us! Enjoy the car and thanks again for choosing West Herr CDJRF of Rochester.

December 26, 2020

Cody Argus was the best salesperson we have ever worked with. He took the time to listen to our needs and found exactly what we wanted and fit into our budget. The car buy experience was amazing. Would rec More

by Shavo15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Argus
Dec 28, 2020 -

West Herr Chrysler Dodge Jeep RAM Fiat of Rochester responded

We sincerely appreciate you taking a moment to let us know about your amazing experience with Cody! Thank you for choosing West Herr CDJRF of Rochester! Happy Holidays!

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