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West Herr Chrysler Dodge Jeep RAM Fiat of Rochester
Rochester, NY
1,065 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,065 Reviews of West Herr Chrysler Dodge Jeep RAM Fiat of Rochester
September 02, 2021
In an emergency you accommodated my early arrival this In an emergency you accommodated my early arrival this morning with courtesy, professionalism, and efficiency. You definitely exceeded my expectation In an emergency you accommodated my early arrival this morning with courtesy, professionalism, and efficiency. You definitely exceeded my expectations and got me on my way! Thank you Jerry!l More
by Jim
Employees Worked With
Jerry in service
August 28, 2021
I am always pleased with my experience at this dealership. The service adviser, Chris Malone was very helpful and attentive. The technician, Al was very thorough with my needs for the New York Sta dealership. The service adviser, Chris Malone was very helpful and attentive. The technician, Al was very thorough with my needs for the New York State inspection. My vehicle is a 2015 Jeep Compass and is running well. More
by katheep
Employees Worked With
Chris Malone- Service Adviser, Chris Spade
July 22, 2021
Had a 9am appointment dropped it of the day before and did not finish until 5 pm and did not address my concerns I had. When I bought the truck 7 months ago! Only reason I will continue to go here is beca did not finish until 5 pm and did not address my concerns I had. When I bought the truck 7 months ago! Only reason I will continue to go here is because it is all paid for in advance More
by Ram Vet
Employees Worked With
Andre Bailey
July 16, 2021
Friendly, courteous service. Technician was thorough, his observations and comments were spot on. Nick the customer service rep was extremely helpful. I’ll go back to West Herr Dodge in the future. his observations and comments were spot on. Nick the customer service rep was extremely helpful. I’ll go back to West Herr Dodge in the future. More
by 1970mikechar
Employees Worked With
Nick
April 30, 2021
My saleman, John DiPasquale contacted me about a lease opportunity. He went the extra step to Fed Ex me all the info. I did lease the car and am very satisfied. opportunity. He went the extra step to Fed Ex me all the info. I did lease the car and am very satisfied. More
by Bbouton2005
Employees Worked With
John ( Johnny D ) DiPasquale
March 31, 2021
The staff was very friendly and courteous. The person that spoke to me named Michael was knowledgeable and kept me informed about my vehicle repairs that spoke to me named Michael was knowledgeable and kept me informed about my vehicle repairs More
by bhbrenda1
Employees Worked With
Michael Huynh, Andre Bailey
March 06, 2021
Very good experience. Shawn Bishop at West-Herr is a terrific salesperson and extremely easy to deal with. Although he's in Rochester he was a great help in getting me a pre-owned Subaru located at the terrific salesperson and extremely easy to deal with. Although he's in Rochester he was a great help in getting me a pre-owned Subaru located at the West-Herr dealership in Buffalo. He made the whole process very easy from start to finish. The line of communication was excellent and I would highly recommend West-Herr and Shawn in particular. More
by jetman56
Employees Worked With
Shawn Bishop
March 02, 2021
The team at West Herr is outstanding. A clear team effort was put in to ensure I got just what I wanted. The first car presented to me didn’t match what I was looking for. I get a call back from Cody Argus w was put in to ensure I got just what I wanted. The first car presented to me didn’t match what I was looking for. I get a call back from Cody Argus with the exact car I wanted, at a better trim and deal than I could imagine. Cody was able to get ahold of the vehicle I needed so quickly and efficiently. Definitely the best Auto Sales Agent i’ve worked with. Everyone was so helpful and knowledgeable! Roland Tabacco worked out extremely favorable financing. Andre Bailey was able to inform me about some exceptional technology in the vehicle as well. A+ recommended experience! More
by arotoli
Employees Worked With
Cody Argus, Roland Tabacco, Andre Bailey
