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West Herr BMW of Buffalo

Williamsville, NY

4.8
252 Reviews

8215 Main Street

Williamsville, NY

14221

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Showing 252 reviews

December 09, 2023

Excellent Service . ..James was on top of the entire process over two different services appointments... More

by koleary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carrow
December 06, 2023

Everyone made my appointment simple, easy and seamless! Thanks especially to Sean for taking care of everything! More

by surban30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean *****, Mark Carrow
December 06, 2023

This mini dealership has been awesome each and every time I’ve had to use them. I would highly recommend them for their attention to the customer and their professionalism in the services they provide. I a More

by dgcavaretta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carrow
December 01, 2023

Excellent experience and work done on time and accurately. All service managers were friendly and helpful and also got to speak to the excellent mechanic about a fairly major job ! More

by dlamb430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carrow
November 24, 2023

Excellent service and communication. I worked with Marc in service. He was very curious and treated me very well . More

by Amin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc, Mark Carrow
November 20, 2023

Max handled everything very professionally and as efficiently as possible. Communication was excellent and All went well! More

by ccoppola71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max in service and shawn in loaner car
November 18, 2023

Everyone I dealt with was very knowledgeable and friendly! The car that I ordered came in very quickly and I was able to track its progress along the way. More

by tom_patti27
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Monica Fisher
November 18, 2023

I have been a long time customer. Enjoy them . Very trustworthy love them. Never go anywhere else More

by Mavil290
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cochi Tate Andy Steven , Mark Carrow
November 16, 2023

Good service representative Max was very helpful Got me out on time. Good communication along the way. My car was washed and receipt of service was easy to read. Thank you. More

by N23king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
November 16, 2023

Amazing as always at Buffalo BMW! Look no further for BMW service, always 5 star!!! More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All are great!, Mark Carrow
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