West Herr BMW of Buffalo

Good service, great staff, great communication, very informative, nice facilities, quick response questions and needs. informative, nice facilities, quick response questions and needs. More

My experience with this dealership has always been good. Recently I experienced a failure on my 2016 BMW 328i which prevented the car from operating, the service department correctly diagnosed the problem a Recently I experienced a failure on my 2016 BMW 328i which prevented the car from operating, the service department correctly diagnosed the problem and corrected the problem in an expeditious manner More

Everything went very nicely, reminded me of my appointment, gave me free coffee, and the bill was much lower than I expected. Will be going back for more service. appointment, gave me free coffee, and the bill was much lower than I expected. Will be going back for more service. More

Monica Fischer is the best. She’s treats us like family. Made the entire process easy and enjoyable. She’s treats us like family. Made the entire process easy and enjoyable. More

Andy was amazing! He was patient and stuck with me for a year until I found what I wanted. Great service! He was patient and stuck with me for a year until I found what I wanted. Great service! More

James was extremely professional and helpful. It was a pleasure working with him. It good to finally see Buffalo BMW improving it customer experience. It was a pleasure working with him. It good to finally see Buffalo BMW improving it customer experience. More

I went to service his name was Kyle omg he took such good care of me . He made my appointment I’m from a whole different city so he had a loaner waiting for me just in case so I would not be late . Gave me a care of me . He made my appointment I’m from a whole different city so he had a loaner waiting for me just in case so I would not be late . Gave me an early inspection, oil change still took care of my original service problem and changed my windshield wipers . My husband had trouble walking he got us to both doors and was there with me ready to assist (NOT ALL YOUNG PEOPLE ARE BAD THIS YOUNG MANS MOM DID A GREAT JOB ) I WILL BE COMING TO HIM ONLY VERY RESPECTFUL YOUNG MAN More

Adam the service manager and the whole service team at bmw of buffalo are great to work with...very knowledgeable and courteous. Very easy to make appointments and the work is always done in a timely and bmw of buffalo are great to work with...very knowledgeable and courteous. Very easy to make appointments and the work is always done in a timely and professional manner. I would highly recommend them to anyone who needs quality work done on their bmw! More

Thanks for replacing the filter, the work was completed on time and also professionally handled by James at the service desk. on time and also professionally handled by James at the service desk. More