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West Herr BMW of Buffalo
Williamsville, NY
265 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 265 reviews
February 17, 2023
Appointment setup a breeze. Work done quickly and efficiently. People were all cordial and polite. Will continue my relationship with West Herr. Work done quickly and efficiently. People were all cordial and polite. Will continue my relationship with West Herr. More
by russellj1951
Employees Worked With
Art Mullins , Mark Carrow
February 16, 2023
The service department was a bit different. But what remained the same was the service tech was very friendly, and professional. They seem to give me undivided attention. And at check out they But what remained the same was the service tech was very friendly, and professional. They seem to give me undivided attention. And at check out they gave me clear information about my vehicle and to pay and get out was smooth and fast. More
by Cboykin
Employees Worked With
Justin
February 14, 2023
This was my first experience with West Herr not certain how I feel about the changes but I would like to see the Starbucks coffee returned to the customer waiting area. how I feel about the changes but I would like to see the Starbucks coffee returned to the customer waiting area. More
by Stephanie
Employees Worked With
Jason
February 14, 2023
I was very happy with purchasing my vehicle from TOWNE BMW I worked with Brian on sales and Michael Dicasta And Patrick Healy Michael and Patrick were my final reason for purchase. Sadly West Her BMW I worked with Brian on sales and Michael Dicasta And Patrick Healy Michael and Patrick were my final reason for purchase. Sadly West Herr took over the dealership before my first Oil change I’m not a West Herr fan And incredibly disappointed that Michael is no longer with the dealership. In true West Herr form After I had an appointment 2 weeks out my loaner was not available the gentleman during check in were great however I e never had great experiences Edith West Herr ford I went to TOWNE to avoid West Herr I hope they realize these are not low end cars and take care of their clients accordingly More
by dsudyn
Employees Worked With
Alex brian
February 10, 2023
Greatly appreciated and Thank you to the Managers. .. .y Sale Reps..Mike Yoern and Finance Manager Hassan making Stress free, honest transactions .. .y Sale Reps..Mike Yoern and Finance Manager Hassan making Stress free, honest transactions More
by Tonylongsss
Employees Worked With
Mike Yoern
March 22, 2022
Phenomenal service. Fast, efficient, respectful, and go above and beyond for customer service whether it is purchasing a vehicle or service! Fast, efficient, respectful, and go above and beyond for customer service whether it is purchasing a vehicle or service! More
by kayleenohalloran
Employees Worked With
Monica Fisher
