West Herr BMW of Buffalo

My service advisor Max Roach did an awesome job getting my vehicle serviced finding an extended warranty on my repair. The courtesy vehicle and the person helping with that did a great job as well. my vehicle serviced finding an extended warranty on my repair. The courtesy vehicle and the person helping with that did a great job as well. More

Dean provided me with great service and knowledge, I am super happy with the deal we made. He introduced me to the Scott Bieler (President and CEO), I didn’t know who he was until he gave me his card, wha super happy with the deal we made. He introduced me to the Scott Bieler (President and CEO), I didn’t know who he was until he gave me his card, what a great guy! I got an X3, the unit is beautiful, I am very happy with what I got for the money, lots of features and a great driving experience. Thanks also to Hasan and Ting for their great service! Will definitely recommend BMW of Buffalo, a West Herr dealer to anyone looking for a new or used vehicle, their service is top notch! More

The service department was very helpful in answering my questions and provided me with the answers I was looking for. questions and provided me with the answers I was looking for. More

I found you to have very good service. Polite staff. AND my favorite salesman Jerry Knapp. Polite staff. AND my favorite salesman Jerry Knapp. More

It’s the service staff that makes it stand out from others. They have ALWAYS gone out of their way to help me, above and beyond the call of duty. Impressive because they are not just professional but k others. They have ALWAYS gone out of their way to help me, above and beyond the call of duty. Impressive because they are not just professional but kind and courteous to the extreme! Thank you all for the wonderful job and service, you really do care.. More

Everything was explained and verified, had the price of everything explained all service personnel were helpful everything explained all service personnel were helpful More

They did their best to fix the problem with the car. Once the transition form Town to West Herr was made, there was more attention to detail once it came to service. Once the transition form Town to West Herr was made, there was more attention to detail once it came to service. More

Jason was outstanding in the service he provided. He did a superb job and I think he should be recognized He did a superb job and I think he should be recognized More

Appointment setup a breeze. Work done quickly and efficiently. People were all cordial and polite. Will continue my relationship with West Herr. Work done quickly and efficiently. People were all cordial and polite. Will continue my relationship with West Herr. More

The service department was a bit different. But what remained the same was the service tech was very friendly, and professional. They seem to give me undivided attention. And at check out they But what remained the same was the service tech was very friendly, and professional. They seem to give me undivided attention. And at check out they gave me clear information about my vehicle and to pay and get out was smooth and fast. More