West Herr BMW of Buffalo

I had brought my car in for service of a couple of different topics, and everything was done perfectly and on time. different topics, and everything was done perfectly and on time. More

James was very good and so helpful! Received excellent service and me and my husband are so thankful. He answered all my questions and was very patient! Received excellent service and me and my husband are so thankful. He answered all my questions and was very patient! More

the dealership has a great atmosphere. Staff is fast to help, and very respectful of time. Staff is fast to help, and very respectful of time. More

Everyone at West Herrs BMW is thoughtful and friendly. Max, the svc mgr is great. Max, the svc mgr is great. More

I like that they give u a ride & pick u up. or if needed to keep your car longer ,u are able to get s loaner if available. or if needed to keep your car longer ,u are able to get s loaner if available. More

I called 400 miles away broke down- I was told to drop off my M850 - on Monday when they were open- stress as I was told by Allison - no loaners this played heavy on me as I drove home on Saturday and wor off my M850 - on Monday when they were open- stress as I was told by Allison - no loaners this played heavy on me as I drove home on Saturday and worried no loaners all day Sunday?! I reserved a rental on late Sunday When I got to BMW I had a loaner! - this was great and for a week the car was done great/ Allison needs some guidence in compassion More

This dealership is head and shoulders above the rest. I have never had such a smooth and professional car buying experience. Dennis, Sam, and Tate are top notch and make the whole transaction painless. C I have never had such a smooth and professional car buying experience. Dennis, Sam, and Tate are top notch and make the whole transaction painless. Completely satisfied with the deal, vehicle, and customer service I received. Highly recommend! More

Kyle was kind, considerate & knowledgeable. He was able to make sure the car was maintained within the amount of time that I had requested. Great service! He was able to make sure the car was maintained within the amount of time that I had requested. Great service! More

Service was the best -timely and courteous. I was guided through the process efficiently by my service rep. I was guided through the process efficiently by my service rep. More

Fast, detailed, courteous, on time, knowledgeable, professional yet friendly, excellent organization and facility setup. Thank you! professional yet friendly, excellent organization and facility setup. Thank you! More