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West Herr BMW of Buffalo

Williamsville, NY

4.8
267 Reviews

8215 Main Street

Williamsville, NY

14221

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Showing 267 reviews

May 23, 2023

Austin was outstanding He took care of my vehicle in a very short time frame. The service performed was top rate More

by lcosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
May 23, 2023

Excellent, fast service! Done before anticipated and got us in last minute. Very professional and personable More

by jim51185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
May 19, 2023

Great sales staff and friendly customer service. My salesperson David C. was extremely helpful and knowledgeable More

by Phurtado86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cocchi, Mark Carrow
May 17, 2023

Sales guy Dennis led us through the process with efficiency and friendliness. We will definitely go back to him for our next lease. More

by JD Grand Island
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Carrow
May 17, 2023

Great car great service wonderful staff! ! Fifteen words Huh! Well west Herr has solid reputation in the community equal to BMWs driving rep. More

by lenaharris05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirsten jake and gentleman whose name I can’t pull up now. All excellent customer service skills. And they washed my bmw. Thank you
May 11, 2023

Very good quick and efficient service writer explained all that was to be done very knowledgeable More

by Jgold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carrow
May 10, 2023

Kirsten was a fantastic advisor. She took care of my vehicle and was very friendly! More

by nyager30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirsten Volpe, Mark Carrow
May 08, 2023

Awesome customer service from Adam O. , James K. , Kirsten ,Debby Andy,and BMW technical staff! More

by Professional
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
April 29, 2023

Courteous friendly helpful clean quick to get you in your scheduled time provide shuttle on time More

by dunnclara72
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max
April 22, 2023

Friendly atmosphere. The staff is very knowledgeable and their mission is to make your visit pleasant. More

by Lorianic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Carrow
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