West Herr BMW of Buffalo

The nicest showroom around. So bright and cheerful. Lots to see and very organized! Best way to show off inventory.Dave C is the friendliest salesman. We have been clients along So bright and cheerful. Lots to see and very organized! Best way to show off inventory.Dave C is the friendliest salesman. We have been clients along time. So knowledgeable.about all the updates. Not pushy. Tries to accommodate all great assets of the company cars availability. Whole experience was wonderful! Thank you More

Took a week to complete the work. Didn't respond to calls or emails. Didn't return messages. Sent to voicemail Didn't respond to calls or emails. Didn't return messages. Sent to voicemail More

Always terrific service at BMW dealer in Buffalo, everyone is courteous and efficient, I would recommend this dealer to anyone I meet. everyone is courteous and efficient, I would recommend this dealer to anyone I meet. More

The service department representation was very professional patient and thorough, zz zz zz zz zz professional patient and thorough, zz zz zz zz zz More

I was very much impressed with the service I received from Kirsten Volpe and Thomas Balko. They were patient and explained the service I needed. I would definitely recommend your dealership to everyone from Kirsten Volpe and Thomas Balko. They were patient and explained the service I needed. I would definitely recommend your dealership to everyone I know. More

Service was done quickly and the dealer team was very good on explaining the services and the time needed to get it done. good on explaining the services and the time needed to get it done. More

Stephen Paula was very friendly, helpful answered all my questions.The day I came to pick it up he meet me at the door and made sure I understand all the extras on the car and how to work them. Thank you fo questions.The day I came to pick it up he meet me at the door and made sure I understand all the extras on the car and how to work them. Thank you for everything. More

Came in fir service 4/5/23 i was greeted and and taken to a service advisor very quickly! Service was preformed quickly! I’m very happy with service overall! a service advisor very quickly! Service was preformed quickly! I’m very happy with service overall! More

Salesman Stephen was incredible- patient, sincere, gave us exactly what we were looking for, and was a pleasure to talk to. Sam- finance manager- was just very real and no-xx but in a very friendly and ple us exactly what we were looking for, and was a pleasure to talk to. Sam- finance manager- was just very real and no-xx but in a very friendly and pleasant way. Every time we went to that dealership, even when we walked out without a deal at first, the managers made it a point to shake our hand and say goodbye. I never thought I’d see myself in a BMW but the customer service, the fine details in the vehicle, and the ease of the buying process in addition to the team was just incredible. Kudos all around- they’ll be getting more of our business. More

David provided another flawless experience. He made it so early to pick up a new cear! He made it so early to pick up a new cear! More