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West Herr BMW of Buffalo

Williamsville, NY

4.8
252 Reviews

8215 Main Street

Williamsville, NY

14221

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Showing 252 reviews

June 06, 2023

Every thing was fine yesterday. Unfortunately the car wasn’t ready until the very end of the day but that was no fault of the service manage More

by Dschultz702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirsten
May 30, 2023

Excellent service provided in a very timely manner. Waiting area is very nice. Service was outstanding. More

by jrogo44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
May 24, 2023

Nice people responsive to your call and questions . Quick to get back to calls on phone More

by kasper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirsten
May 24, 2023

Kirsten Volpe went above and beyond to ensure my vehicle services promptly. Everyone I delt with was extremely personable and accommodating. More

by Ccascino5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirsten Volpe
May 24, 2023

Annmarie Basile has been our BMW client advisor for over ten years and is someone we trust. Her knowledge, honesty, professionalism and dedication to service has made all of our BMW experiences positive one More

by Brian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annmarie Basile
May 23, 2023

Austin was outstanding He took care of my vehicle in a very short time frame. The service performed was top rate More

by lcosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
May 23, 2023

Excellent, fast service! Done before anticipated and got us in last minute. Very professional and personable More

by jim51185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
May 19, 2023

Great sales staff and friendly customer service. My salesperson David C. was extremely helpful and knowledgeable More

by Phurtado86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cocchi, Mark Carrow
May 17, 2023

Sales guy Dennis led us through the process with efficiency and friendliness. We will definitely go back to him for our next lease. More

by JD Grand Island
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Carrow
May 17, 2023

Great car great service wonderful staff! ! Fifteen words Huh! Well west Herr has solid reputation in the community equal to BMWs driving rep. More

by lenaharris05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirsten jake and gentleman whose name I can’t pull up now. All excellent customer service skills. And they washed my bmw. Thank you
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