West Herr BMW of Buffalo

Excellent experience and work done on time and accurately. All service managers were friendly and helpful and also got to speak to the excellent mechanic about a fairly major job ! accurately. All service managers were friendly and helpful and also got to speak to the excellent mechanic about a fairly major job ! More

Excellent service and communication. I worked with Marc in service. He was very curious and treated me very well . I worked with Marc in service. He was very curious and treated me very well . More

Max handled everything very professionally and as efficiently as possible. Communication was excellent and All went well! efficiently as possible. Communication was excellent and All went well! More

Everyone I dealt with was very knowledgeable and friendly! The car that I ordered came in very quickly and I was able to track its progress along the way. friendly! The car that I ordered came in very quickly and I was able to track its progress along the way. More

I have been a long time customer. Enjoy them . Very trustworthy love them. Never go anywhere else Enjoy them . Very trustworthy love them. Never go anywhere else More

Good service representative Max was very helpful Got me out on time. Good communication along the way. My car was washed and receipt of service was easy to read. Thank you. out on time. Good communication along the way. My car was washed and receipt of service was easy to read. Thank you. More

Amazing as always at Buffalo BMW! Look no further for BMW service, always 5 star!!! Look no further for BMW service, always 5 star!!! More

Clean, organized service station. Staff was friendly. Busy as indicated by 2 week lead time to get an appointment. As a BMW dealership, it was expensive, even more than expected. Fee Staff was friendly. Busy as indicated by 2 week lead time to get an appointment. As a BMW dealership, it was expensive, even more than expected. Feel some service was unnecessary. Appreciated drop off and pick up and car wash. More

Ease of making appointment. Service area very clean and friendly. Jimmy is always a pleasure to deal with. Service area very clean and friendly. Jimmy is always a pleasure to deal with. More