West Herr BMW of Buffalo

The entire staff was wonderful. Everyone was extremely professional. Craig was amazing kept me in the loop on what was going on. My whole experience was great. Everyone was extremely professional. Craig was amazing kept me in the loop on what was going on. My whole experience was great. More

Outstanding is the best I can describe my recent unanticipated service at BMW of Buffalo. A manufacturing electrical short in the AWD system. Provided a loaner car and resolved a rather complicate unanticipated service at BMW of Buffalo. A manufacturing electrical short in the AWD system. Provided a loaner car and resolved a rather complicated repair perfectly. More

Seamless from start to finish! Was treated with respect and not pressured in any way. Love the new car! Was treated with respect and not pressured in any way. Love the new car! More

Awesome service and staff! Everyone was courteous and kind and super quick! Job well done Brett! Everyone was courteous and kind and super quick! Job well done Brett! More

Very Professional, efficient, courteous, friendly, excellent communication skills polite, provide top quality service and great hospitality. excellent communication skills polite, provide top quality service and great hospitality. More

Friendly, great service and waged my vehicle spotless. Overall, excellent service from the minute they greeted me Overall, excellent service from the minute they greeted me More

The service was great and everyone was nice. I only gave 4 stars because I had to wait over 4 weeks for an oil change appointment I only gave 4 stars because I had to wait over 4 weeks for an oil change appointment More

Excellent Service . ..James was on top of the entire process over two different services appointments... ..James was on top of the entire process over two different services appointments... More

Everyone made my appointment simple, easy and seamless! Thanks especially to Sean for taking care of everything! Thanks especially to Sean for taking care of everything! More

This mini dealership has been awesome each and every time I’ve had to use them. I would highly recommend them for their attention to the customer and their professionalism in the services they provide. I a I’ve had to use them. I would highly recommend them for their attention to the customer and their professionalism in the services they provide. I always leave feeling that I’ve been heard and seen. I leave knowing my car has been either fixed and serviced by highly qualified people. More