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West Herr BMW of Buffalo
Williamsville, NY
252 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 252 reviews
October 27, 2023
Just purchased a new Mini Cooper SE electric 2 door. ....what fun and a perfect car for driving around the Buffalo area. I need to adjust to charging the car at various charging stations, but the first ....what fun and a perfect car for driving around the Buffalo area. I need to adjust to charging the car at various charging stations, but the first time I did it, it cost me $.25....now that beats gas prices big time. The mini service has always been top notch...they now have a new home at West Herr BMW. Minis are amazing...if you have never driven one, you will be bewitched! More
by weidlesd
Employees Worked With
Samantha Harhigh, Alan Reszetucha
October 25, 2023
Excellent Service team . Recently had my BMW in for annual maintenance & inspection and all charges were waived because it took a little longer than anticipated ! Recently had my BMW in for annual maintenance & inspection and all charges were waived because it took a little longer than anticipated ! More
by mjstetter
Employees Worked With
Brian
October 20, 2023
This was my first time going to BMW since it changed ownership to West her. Well, I missed some of the familiar faces, I felt well taken care of, and the experience was pleasant. Everything was taken ca ownership to West her. Well, I missed some of the familiar faces, I felt well taken care of, and the experience was pleasant. Everything was taken care of to my satisfaction, and I was pleased with my service. My car was washed and waiting for me at the door. More
by pme233
Employees Worked With
Max
October 13, 2023
I had no communication regarding when my car would be done. No call or anything. I dropped my car off at 10:45am for service and I never heard anything regarding my car. I had to show up before the deale done. No call or anything. I dropped my car off at 10:45am for service and I never heard anything regarding my car. I had to show up before the dealer closed to see if it was done after I called multiple times and no one answered the phone. I also dropped my car off for basic maintenance/oil change/wheel alignment and my black bmw rims are all scratched up and they were not scratched when the vehicle went in for service. More
by Bmilligan
Employees Worked With
Adam
October 11, 2023
Excellent communication with Doug and staff. My car is so beautiful! Doug was attentive to my wishes and found EXACTLY my dream car! Highly recommend. My car is so beautiful! Doug was attentive to my wishes and found EXACTLY my dream car! Highly recommend. More
by gaylejdalton
Employees Worked With
Mark Carrow
October 02, 2023
My first time at this location as I purchased my 2021 mini countryman s at town mini. I brought my mini in for service and had a great experience. Brett was a very knowledgeable service advisor, he was mini countryman s at town mini. I brought my mini in for service and had a great experience. Brett was a very knowledgeable service advisor, he was polite and courteous. The service waiting area was very neat and clean, a nice place to wait for my car. More
by mberger6
Employees Worked With
Brett Dunlap
