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West Herr BMW of Buffalo

Williamsville, NY

4.8
267 Reviews

8215 Main Street

Williamsville, NY

14221

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Showing 267 reviews

November 20, 2023

Max handled everything very professionally and as efficiently as possible. Communication was excellent and All went well! More

by ccoppola71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max in service and shawn in loaner car
November 18, 2023

Everyone I dealt with was very knowledgeable and friendly! The car that I ordered came in very quickly and I was able to track its progress along the way. More

by tom_patti27
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Monica Fisher
November 18, 2023

I have been a long time customer. Enjoy them . Very trustworthy love them. Never go anywhere else More

by Mavil290
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cochi Tate Andy Steven , Mark Carrow
November 16, 2023

Good service representative Max was very helpful Got me out on time. Good communication along the way. My car was washed and receipt of service was easy to read. Thank you. More

by N23king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
November 16, 2023

Amazing as always at Buffalo BMW! Look no further for BMW service, always 5 star!!! More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All are great!, Mark Carrow
November 13, 2023

Clean, organized service station. Staff was friendly. Busy as indicated by 2 week lead time to get an appointment. As a BMW dealership, it was expensive, even more than expected. Fee More

by wennercnt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kiera
November 08, 2023

Ease of making appointment. Service area very clean and friendly. Jimmy is always a pleasure to deal with. More

by fntouch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kiera
November 03, 2023

Anne Marie is great! Great service. Great folks to deal with. Very informative. Plus Josh Allen is a client!😂 More

by Timothy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ann Marie Basile, Mark Carrow
Nov 13, 2023 -

West Herr BMW of Buffalo responded

Timothy, we're glad to know you had a great experience with Anne Marie and our team at West Herr BMW of Buffalo. Thanks for the shoutout!

November 02, 2023

Everything went according to plan. Got vehicle in on time, did intended services and had the vehicle back to me asap More

by Dana B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
November 02, 2023

Attention to detail is at the top of their list. Dave was really wonderful at taking care of all the details. Tate the genius was really great helping me set my car system up. The whole process was More

by bethholmwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cochi
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