West Herr BMW of Buffalo

Customer service is second to none. I was so impressed Ive told several friends about my pleasant experience. I was so impressed Ive told several friends about my pleasant experience. More

The job was done on time Courteous, Professional attitude, nice facility I was helped by James Thank you, James attitude, nice facility I was helped by James Thank you, James More

AWSOME LOVE WORKING WITH LUKE TOTAL EXEPRIENCE WITH THE DEALERSHIP WAS VERY PROFESSIONAL DONE IN A TIMELY MATTER WILL RECOMMEND BMW TO FAMILY & FRIENDS DEALERSHIP WAS VERY PROFESSIONAL DONE IN A TIMELY MATTER WILL RECOMMEND BMW TO FAMILY & FRIENDS More

It is a welcoming place with courteous employees. We came in for a repair of our BMW x1 and left with a trade in for a Mini Countryman. We came in for a repair of our BMW x1 and left with a trade in for a Mini Countryman. More

Everyone was pleasant to deal with and interested in my satisfaction with the work being performed. satisfaction with the work being performed. More

Had appointment everything was on time service was exceptional, came out and talked and told me what was going on with the car at all times exceptional, came out and talked and told me what was going on with the car at all times More

Very clean and friendly staff very helpful with all my needs took time with me for my appointment and my other concerns with my vehicle needs took time with me for my appointment and my other concerns with my vehicle More

Everything was done promptly. This is no reflection on the dealership, but I was not satisfied with the time it took for BMW to get the part that was recalled. I feel like I was This is no reflection on the dealership, but I was not satisfied with the time it took for BMW to get the part that was recalled. I feel like I was driving an unsafe vehicle for almost a year. More

Max is a valuable asset when it comes to advising customers regarding their automobiles and the services required to keep them running smoothly. His communication skills are second to none. customers regarding their automobiles and the services required to keep them running smoothly. His communication skills are second to none. More