West Broad Honda

Great service but the wait time needs to be worked on when you have an appointment. Would recommend family and friends to the dealership. Thanks! service but the wait time needs to be worked on when you have an appointment. Would recommend family and friends to the dealership. Thanks! More

Accord purchase Kevin was very easy to work with. I simply told him what I wanted and he was able to locate the car I requested with the features I asked for. Kevin was very easy to work with. I simply told him what I wanted and he was able to locate the car I requested with the features I asked for. More

Great customer service!!!!! My car was ready early and the service advisor provided excellent customer service. Service with a greeting and a smile. I will continue to bring my H My car was ready early and the service advisor provided excellent customer service. Service with a greeting and a smile. I will continue to bring my Honda here for servicing. More

fantastic They gave me a chance when no other dealer would and for that I appreciate their business and service. Hopefully they continue their good work They gave me a chance when no other dealer would and for that I appreciate their business and service. Hopefully they continue their good work More

Easy Multi-tasking. My 2014 CRV EX-L was in for its last inspection and service with my lease ending in a few weeks. I had decided to buy this car...I really love it...vi My 2014 CRV EX-L was in for its last inspection and service with my lease ending in a few weeks. I had decided to buy this car...I really love it...via my credit union, but while waiting for maintenance, I met with the finance manager. By the time I left, my car was newly serviced, rotated, aligned, and financed at great terms and adorned with new plates. All I have to do is return the old plates to DMV and advise my insurance company of the new lien-holder. I had dreaded the process of shopping for a car loan, trying to compare options/terms on my own, making sure the payoff went through, etc. Even canceling my auto-pay on the Honda Finance website was so simple. And the service advisor even saw to it that an impossibly tangled rear seat belt got straightened out. Add the coffee and a doughnut...I left a happy customer! More

Routine 30000 Mile Service Professional and courteous, very knowledgeable with explanation after my inquiries. Thank you Melissa for your expertise and time during my visit, es Professional and courteous, very knowledgeable with explanation after my inquiries. Thank you Melissa for your expertise and time during my visit, especially from one woman to another. Thank you, More

First visit Came to West Broad Honda for first oil change on my 2017 Honda Civic LX were I purchase vehicle from. Scheduled an appointment, arrived early, vehicle Came to West Broad Honda for first oil change on my 2017 Honda Civic LX were I purchase vehicle from. Scheduled an appointment, arrived early, vehicle was taken very promptly, waiting time wasn't very long. More

Amazing service Semra at West Broad Honda was a terrific salesperson. Not pushy but encouraging and helpful. She looked up a lot of features on the car I bought and w Semra at West Broad Honda was a terrific salesperson. Not pushy but encouraging and helpful. She looked up a lot of features on the car I bought and was responsive to questions. She made the purchase process very easy, as did Tim in finance. Everyone at the dealership was friendly, kind and helpful. I would highly recommend them to anyone! More

They took care of my car and me I purchased my Honda Fit from West Broad Honda in 2011 and have had all the servicing done there. When I had my car inspected in April the technician I purchased my Honda Fit from West Broad Honda in 2011 and have had all the servicing done there. When I had my car inspected in April the technician told me that some tire tread was getting worn and that I needed to return in a few months to have it taken care of. Last week I brought my car in and had two new tires installed and an alignment done. I feel good that these folks keep me ahead of any potential problems. They have nice facilities for me while I wait - free doughnuts and a quiet place to sit and read or get connected to WiFi. I recommend this facility to family and friends. More

Battery Service Recall Melissa helped me schedule a battery service recall. She then scheduled a complimentary 20 point service check. West Broad Honda found that the transm Melissa helped me schedule a battery service recall. She then scheduled a complimentary 20 point service check. West Broad Honda found that the transmission fluid was showing wear. Melissa recommended that we change the fluid which we did to prevent any future problems. The service work was completed in a timely manner. More