West Broad Honda
Richmond, VA
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667 Reviews of West Broad Honda
Excellent They always give good service. Very professional and friendly. They get you and out in a reasonable time. Always keep you informed about your vehicle. They always give good service. Very professional and friendly. They get you and out in a reasonable time. Always keep you informed about your vehicle. More
I had excellent customer service from Saul and Michael Saul is an excellent worker. He virtually took me through all the applications on the car one by one, road test and gave he a little snack when l was Saul is an excellent worker. He virtually took me through all the applications on the car one by one, road test and gave he a little snack when l was hungry. He is the best. More
Great Service! The service was fast and everyone was friendly. Loved the free coffee/beverages in the waiting room. Will definitely come back for future services on The service was fast and everyone was friendly. Loved the free coffee/beverages in the waiting room. Will definitely come back for future services on my vehicle. More
Sheldon was at his best First hesitation in getting to any dealership is that these guys are going to force/brainwash me to get a deal. I understand the sales targets and all First hesitation in getting to any dealership is that these guys are going to force/brainwash me to get a deal. I understand the sales targets and all. Anyway, Sheldon was very professional and not pushy at all that made us spend little more time at peace, think through and help us make the right decision. He is very detailed and the overall dealership experience has been just pleasant. Let’s not forget the dealership manager who was kind enough to agree to the price negotiated. Hope the same experience continues through my leasing/service period. I request Honda to implement “Do not push Customer” policy across the country. It will definitely boost Honda’s Image. More
Friendly and clean mechanic I like things examined in a way I can understand since I am not a car person. The service writer did just that and the mechanic helped me understand w I like things examined in a way I can understand since I am not a car person. The service writer did just that and the mechanic helped me understand what I was ding wrong with my controls. Patient and friendly. More
A Great Service Call Everyone was helpful. Mr. Taylor was exceptionally easy to deal with and went beyond anything I expected to make this a great service call for me. Everyone was helpful. Mr. Taylor was exceptionally easy to deal with and went beyond anything I expected to make this a great service call for me. More
Great customer service West broad Honda Provided me with great customer service. They were punctual, pleasant and very professional. I would recommend people to their servic West broad Honda Provided me with great customer service. They were punctual, pleasant and very professional. I would recommend people to their service department. Thank you!! More
Great Service I love my new Honda CRV. It is so fun and easy to drive. Alberto was great to work with. It was a great experience. I love my new Honda CRV. It is so fun and easy to drive. Alberto was great to work with. It was a great experience. More
Fast, friendly service Yvonne was friendly and thorough. Very helpful and fast service .im happy the service was free. They made me aware of future repair costs, which was h Yvonne was friendly and thorough. Very helpful and fast service .im happy the service was free. They made me aware of future repair costs, which was helpful More
exceptional customer service I have bought 2 vehicles from West Broad Honda in the last 45 days. My sales rep Marcus Freeman was very professional, courteous and responsive. Tim C I have bought 2 vehicles from West Broad Honda in the last 45 days. My sales rep Marcus Freeman was very professional, courteous and responsive. Tim Cartwright, finance manager, was top notch also and made the paperwork process very straightforward . I have also bought other vehicles from West Broad Honda in the past and have always had great experiences. More