West Broad Honda
Richmond, VA
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671 Reviews of West Broad Honda
state inspection done in a timely manner By dropping off my car the day before work is done, I don't waste my time waiting for my car.. Should there be a problem a phone call straightens ou By dropping off my car the day before work is done, I don't waste my time waiting for my car.. Should there be a problem a phone call straightens out any problems that occur!!!! More
Great! Great deal and great service! Mr. Stigall did a wonderful job selling me my car and making sure that I understood how all of the technology worked. I Great deal and great service! Mr. Stigall did a wonderful job selling me my car and making sure that I understood how all of the technology worked. I appreciate the great deal that Mr. Stigall and Mr. Howell gave me as well as the additional discount given by the manager last Friday. The Accord is one of my favorite cars. This is my second Accord. My new Accord is a silver sedan and I still drive my 2002 silver Accord sedan most days. More
Fast and easy Mark Stigall at West Broad Honda made this process very easy. He accommodated a test drive back in January when I was considering a new Pilot but not Mark Stigall at West Broad Honda made this process very easy. He accommodated a test drive back in January when I was considering a new Pilot but not ready to buy. When I was ready to go forward in March, he made the process entirely painless. More
Excellent Service I'd like to compliment one of your employees, Ms Melissa Stillwell, for the excellent service she provided me last week. Ms. Stillwell kept me informe I'd like to compliment one of your employees, Ms Melissa Stillwell, for the excellent service she provided me last week. Ms. Stillwell kept me informed about the service i came in for throughout the process. I have always been pleased with her excellent customer service and i always come in when she's there. She is very professional and friendly at all times. Thanks again Melissa. Jamie A. Wagstaff More
Excellent They always give good service. Very professional and friendly. They get you and out in a reasonable time. Always keep you informed about your vehicle. They always give good service. Very professional and friendly. They get you and out in a reasonable time. Always keep you informed about your vehicle. More
I had excellent customer service from Saul and Michael Saul is an excellent worker. He virtually took me through all the applications on the car one by one, road test and gave he a little snack when l was Saul is an excellent worker. He virtually took me through all the applications on the car one by one, road test and gave he a little snack when l was hungry. He is the best. More
Great Service! The service was fast and everyone was friendly. Loved the free coffee/beverages in the waiting room. Will definitely come back for future services on The service was fast and everyone was friendly. Loved the free coffee/beverages in the waiting room. Will definitely come back for future services on my vehicle. More
Sheldon was at his best First hesitation in getting to any dealership is that these guys are going to force/brainwash me to get a deal. I understand the sales targets and all First hesitation in getting to any dealership is that these guys are going to force/brainwash me to get a deal. I understand the sales targets and all. Anyway, Sheldon was very professional and not pushy at all that made us spend little more time at peace, think through and help us make the right decision. He is very detailed and the overall dealership experience has been just pleasant. Let’s not forget the dealership manager who was kind enough to agree to the price negotiated. Hope the same experience continues through my leasing/service period. I request Honda to implement “Do not push Customer” policy across the country. It will definitely boost Honda’s Image. More
Friendly and clean mechanic I like things examined in a way I can understand since I am not a car person. The service writer did just that and the mechanic helped me understand w I like things examined in a way I can understand since I am not a car person. The service writer did just that and the mechanic helped me understand what I was ding wrong with my controls. Patient and friendly. More
A Great Service Call Everyone was helpful. Mr. Taylor was exceptionally easy to deal with and went beyond anything I expected to make this a great service call for me. Everyone was helpful. Mr. Taylor was exceptionally easy to deal with and went beyond anything I expected to make this a great service call for me. More