West Broad Honda

Dishonest service Service dept. Tried to take my son for $3000 in repairs that were not needed and had already been done. I told him to pick his car up and go to Advance Auto for Tried to take my son for $3000 in repairs that were not needed and had already been done. I told him to pick his car up and go to Advance Auto for a new battery. Problem solve. Now they have lost a customer for life. More

As always my experience was very good. I have been a customer of West Broad Honda since August, 2006 and have always received good treatment. I have been a customer of West Broad Honda since August, 2006 and have always received good treatment. More

Super service from start to finish. Great coffee. Great timing. Service department employees were great to deal with. Great coffee. Great timing. Service department employees were great to deal with. More

Ethical, thorough, customer oriented. Kevin Smith is an exceptional salesman and person. A pleasurable experience all around. Kevin Smith is an exceptional salesman and person. A pleasurable experience all around. More

I am from out of town. The service advisor helped me decide the best service for my car. When I mentioned a light being out, she looked ordered the part and had the new l The service advisor helped me decide the best service for my car. When I mentioned a light being out, she looked ordered the part and had the new light installed. She kept me informed of the status on my car. More

This was probably the easiest car purchase I have made, and since my very first purchased was a Honda I had something to compare. and since my very first purchased was a Honda I had something to compare. More

I had excellent service experiences with my two vehicles, both in the past week. On one of them, they missed an item in the state inspection. It was just a simple mistake on relatively minor item. They ackno both in the past week. On one of them, they missed an item in the state inspection. It was just a simple mistake on relatively minor item. They acknowledged the mistake and corrected it quickly. That's all I ask! Nice work. More

I have been working with Mac since the purchase of my first car at 19. He gives fantastic service. He's honest respectable and understanding. He always gives me exactly what I'm looking for and doesn't b first car at 19. He gives fantastic service. He's honest respectable and understanding. He always gives me exactly what I'm looking for and doesn't bs me. Which is exactly why I come back and why I've only every purchased my cars from West broad Honda and why I've not bought 4 vehicles from them. Great easy experience! See y'all in a few more years for my family's next purchase ❤️ More

Leslie Fields did an excellent job on getting the recall pars and scheduling repair and kept me informed during the process pars and scheduling repair and kept me informed during the process More

dealer tampered with vehicle in an attempt to drum up work during a safety recall repair. customer service is just embarrassing. the whole vibe of this place sucks. work during a safety recall repair. customer service is just embarrassing. the whole vibe of this place sucks. More