West Broad Honda
Richmond, VA
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670 Reviews of West Broad Honda
we send repairs that need to be done at the dealer all the time. they are solid each time. i work with survey too. i never send out a bad one. the time. they are solid each time. i work with survey too. i never send out a bad one. More
Dishonest service Service dept. Tried to take my son for $3000 in repairs that were not needed and had already been done. I told him to pick his car up and go to Advance Auto for Tried to take my son for $3000 in repairs that were not needed and had already been done. I told him to pick his car up and go to Advance Auto for a new battery. Problem solve. Now they have lost a customer for life. More
As always my experience was very good. I have been a customer of West Broad Honda since August, 2006 and have always received good treatment. I have been a customer of West Broad Honda since August, 2006 and have always received good treatment. More
I am from out of town. The service advisor helped me decide the best service for my car. When I mentioned a light being out, she looked ordered the part and had the new l The service advisor helped me decide the best service for my car. When I mentioned a light being out, she looked ordered the part and had the new light installed. She kept me informed of the status on my car. More
I had excellent service experiences with my two vehicles, both in the past week. On one of them, they missed an item in the state inspection. It was just a simple mistake on relatively minor item. They ackno both in the past week. On one of them, they missed an item in the state inspection. It was just a simple mistake on relatively minor item. They acknowledged the mistake and corrected it quickly. That's all I ask! Nice work. More