West Broad Honda
Richmond, VA
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673 Reviews of West Broad Honda
I was interested in a Honda Prologue and was fortunate to speak with sales consultant Gerard Villacorta. He was very knowledgeable with the model and even drives one himself. During the process he demonstrat speak with sales consultant Gerard Villacorta. He was very knowledgeable with the model and even drives one himself. During the process he demonstrated all of the features and controls of the vehicle and made the entire leasing process a breeze. I would definitely recommend Gerard and West Broad Honda. More
The entire purchase experience was great. My Sales Consultant, Mr.Kevin Smith is knowledgeable and experienced. His friendly nature, and professionalism is second to none. Kevin is a class ac My Sales Consultant, Mr.Kevin Smith is knowledgeable and experienced. His friendly nature, and professionalism is second to none. Kevin is a class act from beginning to end. More
I have been bringing my car to West Broad Honda for about 15 years. Danny Crews always checks my car in and handles the service. Very pleased! Highly recommend this dealership for new car purchase and ser 15 years. Danny Crews always checks my car in and handles the service. Very pleased! Highly recommend this dealership for new car purchase and service. I have used both and so pleased! More
It was easy to set up the appointment for the work I needed to have done. Once I arrived there I was checked in quickly and got settled in the quiet waiting room. The technician explained to me what n needed to have done. Once I arrived there I was checked in quickly and got settled in the quiet waiting room. The technician explained to me what needed to be done, and he was respectful to me and answered all my questions. More
Purchase experience was great. Kevin Smith was very knowledgeable and accommodating. Five Stars for the sales team. Past experience with the service team was not always satis Kevin Smith was very knowledgeable and accommodating. Five Stars for the sales team. Past experience with the service team was not always satisfactory, so the jury is still out on them until I have taken the Pilot in for repairs. very satisfied up to this point. More
I've been bringing my car here to be serviced for a decade. My car is still running as smoothly as it was the first day I purchased it (10 years ago). Everyone's courteous, knowledgeable, and professi decade. My car is still running as smoothly as it was the first day I purchased it (10 years ago). Everyone's courteous, knowledgeable, and professional. The place is very clean, and they have the best hot beverage station! I really love going there. More
After having with my engine, Waylon Lloyd made sure that everything was checked out and my car was in perfect condition before he called me to pick it up. He could not have been more kind and reassuring. everything was checked out and my car was in perfect condition before he called me to pick it up. He could not have been more kind and reassuring. I’ve always had an excellent experience with the service department at West Broad Honda, and especially with Waylon as my service advisor. He definitely surpasses a five star rating! More