West Broad Honda

It was easy to set up the appointment for the work I needed to have done. Once I arrived there I was checked in quickly and got settled in the quiet waiting room. The technician explained to me what n needed to have done. Once I arrived there I was checked in quickly and got settled in the quiet waiting room. The technician explained to me what needed to be done, and he was respectful to me and answered all my questions. More

Excellent service Mr. Royal was very informative in letting me know what services I need to have done . Royal was very informative in letting me know what services I need to have done . More

Purchase experience was great. Kevin Smith was very knowledgeable and accommodating. Five Stars for the sales team. Past experience with the service team was not always satis Kevin Smith was very knowledgeable and accommodating. Five Stars for the sales team. Past experience with the service team was not always satisfactory, so the jury is still out on them until I have taken the Pilot in for repairs. very satisfied up to this point. More

I've been bringing my car here to be serviced for a decade. My car is still running as smoothly as it was the first day I purchased it (10 years ago). Everyone's courteous, knowledgeable, and professi decade. My car is still running as smoothly as it was the first day I purchased it (10 years ago). Everyone's courteous, knowledgeable, and professional. The place is very clean, and they have the best hot beverage station! I really love going there. More

After having with my engine, Waylon Lloyd made sure that everything was checked out and my car was in perfect condition before he called me to pick it up. He could not have been more kind and reassuring. everything was checked out and my car was in perfect condition before he called me to pick it up. He could not have been more kind and reassuring. I’ve always had an excellent experience with the service department at West Broad Honda, and especially with Waylon as my service advisor. He definitely surpasses a five star rating! More

Fantastic service, Wayland Lloyd was so good keeping me informed everyday via email, while I was out of town with no cell service. Waylon did everything I asked for and more. Yes definitely recommend Waylo informed everyday via email, while I was out of town with no cell service. Waylon did everything I asked for and more. Yes definitely recommend Waylon to take care of all aspects of your vehicle. Best service. Thank you Waylon 😊 More

Very professional, friendly, and efficient. All employees seemed knowledgeable and eager to provide excellent customer service. All employees seemed knowledgeable and eager to provide excellent customer service. More

The wait to schedule an appointment was reasonable. I opted to wait at the dealership and car was ready within the time my advisor estimated. Good result! I opted to wait at the dealership and car was ready within the time my advisor estimated. Good result! More

My salesman was great and made the trade in and buying process easy. Service was great! process easy. Service was great! More

Waylon was very pleasant to work with. He answered all my questions, keep me up to date on the problem and the service that was being done to correct it. I appreciated that he followed u He answered all my questions, keep me up to date on the problem and the service that was being done to correct it. I appreciated that he followed up with after the service was done. More