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Wesley Chapel Nissan
Wesley Chapel, FL
1,710 Reviews
The most important thing to keep in mind when considering Wesley Chapel Nissan for your automotive needs is that we treat you like family. With that said, we don’t see you as just another face through our door. We see you as one of us.
Whether it’s for a new or pre-owned vehicle, help with financing or the premium servicing of your vehicle, we give 100% effort to you as we would hope to receive for ourselves. That kind of respect, is what makes us the Nissan dealer Wesley Chapel drivers prefer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
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Showing 1,710 reviews
March 18, 2018
Amazing I went in today and had the best car buying experience ever Kevin my sales guy was helpful funny and kind I would recommend Wesley Chapel Nissan and K I went in today and had the best car buying experience ever Kevin my sales guy was helpful funny and kind I would recommend Wesley Chapel Nissan and Kevin to anybody Thanx again Kevin we love our new car More
by Bill123
Employees Worked With
Kevin Harvey, Mat Tan, Josh Craig
March 16, 2018
Deceptive Sales Practices - DO NOT BUY FROM HERE Let me start by saying no one likes buying cars nowadays. I completely understand this end expect a full day at the dealership to finally come to a de Let me start by saying no one likes buying cars nowadays. I completely understand this end expect a full day at the dealership to finally come to a deal and drive off if your new (or new to you) car. That being said here is my story: We went to Wesley Chapel Nissan because of their lifetime powertrain warranty on their vehicles & love the Nissan brand. For starters, their lifetime warranty is not included in the price of the car – add an additional $2,000 to the price (that cannot be rejected). I had asked if they were associated with Wesley Chapel Toyota because there was a car there we were also interested in and they also offer lifetime Powertrain warranties – Luis then advised us that Toyota’s lifetime warranty is not lifetime – that it is limited to 100k miles (he said he secret shopped them to find this out). Low and behold after further research, it is the exact same an included in the price they list their cars for. We decided to finance with the dealership against our best interest (to be explained). While in negotiations with Luis Lopez and his sales manager Will Kattaria (Luis refused to give to me Will’s last name when I spoke to him, found online) I mentioned that I am in auto insurance sales, I hear horror stories of people making deals with dealerships, being called a few days or weeks later & being told financing fell through your rate is now higher than discussed or you have to bring the car back altogether. Will and Luis after hearing this, promised that would not happen in this case because of how high of a credit score we held (750+) they said “You do not have to worry about that happening here, that is for people in the 400’s credit score.” After spending 6 hours at the dealership to come to an agreed out the door total price & monthly rate, we finally drove off the lot in the newly purchased vehicle. Exactly three, TRHEE DAYS later, we get a phone call saying financing did not come through and out rate was going to be higher than discussed they need us to come back and sign more paperwork saying we agree to the higher rate. Obviously we are furious because we addressed this exact issue BEFORE purchasing the car and now it is happening to us after being PROMISED it would not. I requested to speak with their manager when he (I believe he said his name was James/Justin) called me he was much less than helpful saying it is what it is now we have to come back and agree to the higher price. When I requested to speak with someone above him, he got verbally abusive and said bring our car back or we will take the necessary action against you. Now here I am sharing my story, DO NOT BUY A CAR FROM HERE, they will lie and cheat you out of your money. More
by Danielle & Tiffanie from Brandon, FL
Employees Worked With
Will Kattaria, Luis Lopez
March 14, 2018
Good experience! Having sold Nissans myself at a dealership 15 minutes from my home, I traveled over an hour to Wesley Chapel Nissan because I felt I would get a bette Having sold Nissans myself at a dealership 15 minutes from my home, I traveled over an hour to Wesley Chapel Nissan because I felt I would get a better deal since they sell the most vehicles which puts them in a better position to make a great deal. I was right! Not only did they provide me with numbers before I arrived so I could compare numbers, they did even better with the numbers once I got there. The managers, my finance manager and my salesman were top notch. If you are looking for a dealership that doesn’t play games and treats customer fairly, then this is the dealership you will want to deal with. I highly recommend them. More
by LHutt
Employees Worked With
Manny Diaz, Chad Wyszynski, Luis Lopez
March 10, 2018
Nissan Is amazing ! The guys here at Nissan will go above and beyond to get you what you need ! Took me a while to pick the right one but we did it ! The guys here at Nissan will go above and beyond to get you what you need ! Took me a while to pick the right one but we did it ! More
by Johnson1128
Employees Worked With
Wassim ElRefai, Ardallion Jordan
March 07, 2018
Pleased! Wassim cared and understood the concept of making the customer feel comfortable. It wasn't about just getting the same done. Very honest and caring gu Wassim cared and understood the concept of making the customer feel comfortable. It wasn't about just getting the same done. Very honest and caring guy. More
by Leroy1012
Employees Worked With
Wassim ElRefai
March 05, 2018
Great dealership. Justin was excellent. We were buying the car for our daughter. He treated her with up most respect, explained all details of the car and answered all Justin was excellent. We were buying the car for our daughter. He treated her with up most respect, explained all details of the car and answered all her questions. Went above and beyond to make the experience a pleasant one for us. More
by Rich00z
Employees Worked With
Justin Follano
March 04, 2018
Nice Saturday afternoon Was an unexpected nice experience. I was dreading going to look for a car at the dealership. Jordan greeted me right away and was so nice through wh Was an unexpected nice experience. I was dreading going to look for a car at the dealership. Jordan greeted me right away and was so nice through whole experience More
by Wende1959
Employees Worked With
Ardallion Jordan
March 04, 2018
My first Car and He Was The Grestest He’s The Best! He Help Me Pick A Great Car With A lot Of Features and I can say I Left Happy And Thankful! He’s The Best! He Help Me Pick A Great Car With A lot Of Features and I can say I Left Happy And Thankful! More
by Imani20
Employees Worked With
Demontric Doddles
March 03, 2018
Sales review Jordan was a great salesman, he was very professional, kind, and very knowledgeable as well. We look forward to working with him again when we are rea Jordan was a great salesman, he was very professional, kind, and very knowledgeable as well. We look forward to working with him again when we are ready to purchase another car. More
by Carguy1284
Employees Worked With
Ardallion Jordan
March 01, 2018
Best and honest sales representative! We have been coming to get service done here for a couple of years, service department always busy and somewhat unorganized maybe too many people, too We have been coming to get service done here for a couple of years, service department always busy and somewhat unorganized maybe too many people, too many hands, miscommunication happens more often than it should. Having to go get service there is one of things I don't like to add to my list for. However last visit Demontric made a difference experience by a simple "Hi, have you been helped?" "Can I get you anything?" Following by a short and honest conversation about things in life and then a "Let me know if you need anything". Not a Let me sell you a car right now...... Someone, somewhere will always make a difference and here Demontric is the one. Keep up the good work, your smile and honesty. Good things happens to good people. More
by Me123
Employees Worked With
Demontric Doddles
