28519 State Road 54
Wesley Chapel, FL 33544
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Rick Didio, the Service Director took the time to come and talk to my wife and I to ensure we fully understood the work being done and clearly explained why the work was necessary. Darren was our service advisor was just as helpful and informative. Great team and ultra professional team of experts!
Dishonest, untrustworthy, unprofessional. Went in to have a wheel checked for damage due to hitting a pothole. I was told that the wheel is bent and had to be replaced. I can buy that! When I was informed about the price, I decided to consider it. The advisor, Brandon Traveline, didn't even offer any estimate paperwork. I had to request paperwork. The paperwork he gave me made no mention of needing a new front wheel rim. What was unusual was that there were no fees associated with any of the paperwork. I insisted that he at least write in the total cost of the rim replacement in his handwriting. I asked if there was a coupon I could use, and he said there was none. Brandon was obviously not having a good day. He was cold and standoffish and not a pleasure to deal with. I did the next best thing and went to another advisor, Darron Blount, who is a pleasure to deal with. He said we could use a service coupon special when the work was done, and it would be possible to cut something off the price. It's sneaky things like these that make me wish I never left Maus Tampa Nissan....never had a problem there.
Going to purchase a new vehicle can be a stressful experience but I have to tell you working with Eric Manzano and Sebastian was an absolute pleasure. Extremely polite, professional, and made the entire process stress free and easy. They made the entire process seamless. I will definitely go back and see them when it’s time to purchase again. If you’re in the market and want a stress free experience, go see these guys.
Nisan (Take) Advantage Customer Warrantee, cost : $2400.00 useless, make sure that you want to purchase this useless warrantee, You will not be able to get a refund. Extremely disappointed. READ do not trust that you are dealing with professionals, soon you will find that your are dealing with "Use Car Salespeople" a lot of small talk/nonsenses. "BUYER BEWARE"
Henrry recently assisted us and was very helpful and attentive. He provided us with exceptional service.
I called Saturday (4 business days ago) to get a service quote and got a call center. The call center told me they can't give me a quote, nor can they transfer me to the store. I did not get a return call. I tried calling today and the line hung up on me several times. I've been getting my car serviced there for years and have also purchased cars from them. It shouldn't be this complicated.
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