Wesley Chapel Nissan

Making Lemonade On a recent trip to the service department to get a routine oil change my simple trip turned into a longer visit than I had anticipated. Thankfully my On a recent trip to the service department to get a routine oil change my simple trip turned into a longer visit than I had anticipated. Thankfully my #1 service advisor John Zacharewich was in and he was the one to break it to me that my vehicle was in need of several repairs. Not what I wanted to hear, but no surprise as my car had reached another milestone and I had started to see/feel areas of concern. The repairs were significant and even if I took the car somewhere else, the bill would have been quite significant. After reviewing my car and seeing what I had ahead of me I decided to have a conversation with Piero Marruffo, I immediately noted that it was not my intention to buy a car on this visit. After discussing what I had interest in seeing, pulling up my current car on Kelly Blue Book and seeing what was in the lot he helped me narrow in on a choice. During the process I didn't feel rushed or pressured and he listened to my demands and was able to deliver. With everyone willing to assist me in this process my lemons turned into lemonade and for that I am grateful. More

Excellent experienced service team!! Jordan Ibanez is a diamond in the rough!! Knows his job and has excellent customer service skills. Truly a pleasant experience. I will recommend al Jordan Ibanez is a diamond in the rough!! Knows his job and has excellent customer service skills. Truly a pleasant experience. I will recommend all family & friends because of him!:) More

Jesus, Kady and Mat were all pleasant to work with. They were direct, polite, swift, informative and very helpful. Thank you all for the kind and professional experience. were direct, polite, swift, informative and very helpful. Thank you all for the kind and professional experience. More

My wife and I are from the Orlando area and searched far and wide for the right deal on the Murano she loves. No dealer was able to get to the number we needed and we were just about give up when I received and wide for the right deal on the Murano she loves. No dealer was able to get to the number we needed and we were just about give up when I received a call from Camille DeJesus. Camille was very knowledgeable and together with Willie Mendez as well as the leadership staff including Sales Manager Leon Stewart, General Sales Manager Bruno Pignano and Finance Manager Rick Sevigny did everything in there power to make it possible for my wife to take the vehicle she loves home. I can’t thank them all enough. Great job Wesley Chapel Nissan. We will definitely be back. More

Truly a great experience here at Wesley Chapel Nissan! From start to finish. I received a great price from the beginning. What an amazing team! From start to finish. I received a great price from the beginning. What an amazing team! More

Professional and efficient! This has always been a competent Nissan dealership which I trust to keep my vehicle in the best of service. I value their expertise in keeping my car This has always been a competent Nissan dealership which I trust to keep my vehicle in the best of service. I value their expertise in keeping my car in tip top shape that I may confidently sell it when I am ready for another vehicle. More

Service appt BS Made an appt online... it said 'Waiting while work is performed'. I showed up and they said they couldn't look at it for 2-3 hours. WASTE OF TIME!!! Made an appt online... it said 'Waiting while work is performed'. I showed up and they said they couldn't look at it for 2-3 hours. WASTE OF TIME!!!! !!!! ! More

My husband & I recently visited the Nissan dealership in Wesley Chapel, FL. Our sales advisor’s name was Steve Heard. We told Steve we wanted to purchase our current lease, and lease another car. The Wesley Chapel, FL. Our sales advisor’s name was Steve Heard. We told Steve we wanted to purchase our current lease, and lease another car. The car I wanted was a Rogue Sport SL, specifically for its safety features (I have a 1 year old). We negotiated numbers and landed on an agreement. The test drive was fantastic, and I fell even more in love with the vehicle. Days After signing our paperwork for the Rogue, we returned to the dealership to pick it up. To our surprise, we had been sold a basic Rogue Sport S. I never test drove this vehicle or even laid my eye on it. The sales manager, Bruno, did offer a few items to make it right. He also said ‘come back next year and we’ll get you the right car”..... Although thoughtful, this does not negate the fact that we were lied to. I feel hurt and upset. At the end of the day, what mattered most was the safety I could provide my daughter. And that was taken away More

Great service and proactive responses from the service technicians. My car was serviced within the promised timeframe and was receiving updates from the team. They also served free popcorn and chocolates technicians. My car was serviced within the promised timeframe and was receiving updates from the team. They also served free popcorn and chocolates while you wait More

Great experience This is a no nonsense dealership. People are courteous, yet very straight to business. Thank you for getting me back to believing there are good and This is a no nonsense dealership. People are courteous, yet very straight to business. Thank you for getting me back to believing there are good and honest salespeople out there. More