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Wesley Chapel Nissan

Wesley Chapel, FL

4.7
1,717 Reviews
The most important thing to keep in mind when considering Wesley Chapel Nissan for your automotive needs is that we treat you like family. With that said, we don’t see you as just another face through our door. We see you as one of us. Whether it’s for a new or pre-owned vehicle, help with financing or the premium servicing of your vehicle, we give 100% effort to you as we would hope to receive for ourselves. That kind of respect, is what makes us the Nissan dealer Wesley Chapel drivers prefer.
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28519 State Road 54

Wesley Chapel, FL

33544

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Showing 1,717 reviews

December 05, 2021

Went in with an interest in checking out the inventory and left driving a new truck Ismael was honest and informative with every detail if he didn’t know it he made sure we found out after a couple of dec More

by Joselopes350z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Robles
Dec 11, 2021 -

Wesley Chapel Nissan responded

Congrats on your new truck! We're proud to hear our team member Ismael made your visit a great one -- thanks!

December 03, 2021

This dealership was great!!!! My Sales Consultant Jeny Hoyos was awesome!!! She made the process quick and easy and was just overall the greatest!!!!! Will definitely return! More

by nataliemorales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeny Hoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2021 -

Wesley Chapel Nissan responded

We're thrilled to hear our team member Jeny made your experience a quick and easy one! Thanks for the wonderful review!

December 03, 2021

Marc and Evan were excellent. Staff very helpful and courteous. Will definitely do my service here More

by rfriedhoff2002
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Evan D, Mat Tan, Mark Winder
Dec 11, 2021 -

Wesley Chapel Nissan responded

We're delighted to hear our team was so helpful -- thanks!

December 01, 2021

Jon Guzman was great. Not only did he find me the vehicle I wanted but he went above and beyond stayed way past closing time to assist w the sale. If you live in the area and need a new or pre-owned Nissan More

by Jsaint1979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JON GUZMAN
Dec 11, 2021 -

Wesley Chapel Nissan responded

We're delighted to hear our team member Jon went the extra mile to make your experience a great one -- thanks!

November 24, 2021

Second vehicle purchased from this dealership. Hassel free, helpful and not pushy. Jeny Hoyas is a dream to work with. She made the experience quick and seemingly effortless. More

by brandan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeny Hoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Wesley Chapel Nissan responded

Brandan, thanks for the wonderful review and for making us your go-to dealership! We're happy to hear our team member Jeny was so helpful!

November 21, 2021

Jason and Dante were incredibly helpful and made it easy to close the deal! they were both great to work with! More

by Maxman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante Wilchcombe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mat Tan, Rob Gannon, Jason Stewart
Nov 23, 2021 -

Wesley Chapel Nissan responded

Maxman, we're delighted to hear our team members Jason and Dante were so helpful! Thanks for the fantastic review!

November 20, 2021

Dealership was clean and we were greeted with smiles and attentiveness. Everyone was nice and I would definitely recommend them. More

by Iamsav32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeny Hoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mat Tan
Nov 23, 2021 -

Wesley Chapel Nissan responded

Thank you for the wonderful review!

November 19, 2021

Average prices for replace fan clutch is $400 they charge $800 they did not fix problem two mounts ago with warranty live time warranty do not cover fan motor I think fan is part of engine More

by Zdomek
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DINO VASOS
Nov 30, 2021 -

Wesley Chapel Nissan responded

We're sorry if you didn't have the best experience with us. If we can go over any of these issues with you directly, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 14, 2021

Worst experience ever. Avoid this dealership like the plague. Sebastian and Jacques are the worst "managers" EVER! Lies Lies Lies And excuses excuses excuses. Waiting for a car and got constant run aroun More

by Tgover
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sebastian Manzano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacques Baron
Nov 30, 2021 -

Wesley Chapel Nissan responded

We apologize if our customer service didn't meet our own high standards. We appreciate your feedback and will share it with our team right away. If there's any way we can address any of your concerns directly, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

Nov 30, 2021 -

Tgover responded

Where was this false concern when we continually tried to reach upper management about our horrific situation with your employees and their disregard and disrespect for us? Your employees are a direct reflection of upper management. You need to clean house

November 12, 2021

The Sales Person ... Ms. Jeny Hoyos ... is GREAT I'M VERY HAPPY ! THANKFUL for Her .Services ! More

by Albertoriverasr13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeny Hoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mat Tan, PHILIP RICE
Nov 18, 2021 -

Wesley Chapel Nissan responded

Thank you for sharing your appreciation for our team member Jeny!

Nov 18, 2021 -

Albertoriverasr13 responded

I'm very Happy With the Service that I Recieved at Wesley Chapel Nissan ... But I Do Need HELP with How to Set Up ALL THE ELECTRONIC T

Nov 18, 2021 -

Albertoriverasr13 responded

I need Help With Setting The Electronic Things that My New Car Has ... Please ? Thank You !

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