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Wesley Chapel Nissan

Wesley Chapel, FL

4.7
1,717 Reviews
The most important thing to keep in mind when considering Wesley Chapel Nissan for your automotive needs is that we treat you like family. With that said, we don’t see you as just another face through our door. We see you as one of us. Whether it’s for a new or pre-owned vehicle, help with financing or the premium servicing of your vehicle, we give 100% effort to you as we would hope to receive for ourselves. That kind of respect, is what makes us the Nissan dealer Wesley Chapel drivers prefer.
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28519 State Road 54

Wesley Chapel, FL

33544

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Showing 1,717 reviews

March 13, 2022

I recommend anyone to request for Jeny Hoyos for a great experience at Wesley Chapel Nissan Dealership. Her custumer service was phenomenal! Anything I had a question on she would always have an answer too. More

by Miguelperez0903
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeny Hoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2022

Kevin Ragano is honest and forthright in his service advice without any pressure tactics. He is the reason I keep coming back to Wesley Chapel Nissan. More

by ProBBMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ragano service dept
March 12, 2022

Fadi was my sales guy and he was awesome! He got me the terms and price that I was looking for and was very friendly and professional. More

by Melissa_triplett22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fadi Hanna
March 11, 2022

What a great experience best trip there yet! Jim Bobek was the best A+ he helped in so many ways! I will be asking for him again, good job Jim Bobek and good job Nissan. More

by Rebecca kis-Ivan
Recommend Dealer
Yes
Employees Worked With
Jim Bobek advisor excellent
Mar 11, 2022 -

Rebecca kis-Ivan responded

Great job Jim Bobek! Thanks Nissan had great experience

March 08, 2022

🌻The best of the Best Jeny Hoyos 🌻 I was looking for something a little bigger than my Kia forte. I reached out and was introduced to Jeny Hoyos. I had traveled to a handful of dealerships in the area l More

by jessi.grimm27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeny Hoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Cohen
Mar 11, 2022 -

Wesley Chapel Nissan responded

We're thrilled to hear our team made your visit such a fun one! Congrats on your new Nissan Rogue and thank you for the fantastic review!

February 24, 2022

Ryan Rivera was courteous and professional in dealing with in type of services needed. He recommended what was needed without any pressures. Great service! More

by rscott47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rivera, Ryan
Mar 11, 2022 -

Wesley Chapel Nissan responded

We're delighted to hear our team member Ryan delivered an excellent customer service experience! Thank you for the wonderful review!

February 24, 2022

Fadi Hanna was awesome in my search for my new Nissan, highly recommend him! Down to earth and easy to communicate with. More

by blew7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fadi Hanna
Mar 11, 2022 -

Wesley Chapel Nissan responded

Thank you for sharing your appreciation for our team member Fadi!

February 22, 2022

Your joking! Picked up my Titan XD which was having the top repainted. Been at Gerber collision for 2.5 weeks. Service Manager picked it up last night and I pic More

by ROdom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
Feb 25, 2022 -

Wesley Chapel Nissan responded

We're very sorry if this was your experience with us. We'd like a chance to address this issue with you directly. If possible, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

Feb 26, 2022 -

ROdom responded

On top of this I called the Manager at Gerber Collision and aired my frustrations on the lack of QC offered to my truck while in their possession. All they can say is "I'll pay for it to be detailed!" Hello! It was just painted, you not supposed to wash and wax the vehicle for 30 days! What good is that to the problem YOU caused! Then wanted to blame a fire in a neighborhood nearby causing ash to get on vehicles. Strike 2. Your painting vehicles, they are not supposed to be outside in the dirt! Then they claimed, we had to "squeeze you vehicle in". Strike 3. I've had an appoinment for over 2 months waiting for Gerber to have an opening, and then when you get it, you half-xxx squeeze it in!?

February 17, 2022

Work for the car gets done in a timely manner. Great customer service and easy to get a schedule More

by Pearson of Ocala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 11, 2022 -

Wesley Chapel Nissan responded

Thank you for the excellent review, Pearson!

February 08, 2022

Jeny is very nice and patient, very through and informative and help us solve any problem in a timely manner as they arises. Really love her!! More

by rima0613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeny Hoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Cohen, Rob Gannon
Feb 09, 2022 -

Wesley Chapel Nissan responded

Thanks for sharing your appreciation for our team member Jeny!

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