Wesley Chapel Nissan

I have to say after my third car experience with this particular Nissan dealership it will be my last. I was in last night because I was called and told there were new deals going on and being that I was particular Nissan dealership it will be my last. I was in last night because I was called and told there were new deals going on and being that I was coming up on the end of my lease I was told I could get my monthly payment down. To make a long story short I was going over numbers with Robert back and forth he said he could get my payments down from $429/mo to $400/mo on a new lease. I then told him that I had no problem waiting until my current lease was up and I would just purchase the Pathfinder because I kept it in good shape and liked the car. I wanted to find out what my buyout would bring my payments down to. He then came back with a number of $390. He told me that they could get me into a new lease for the 2012 Pathfinder for the same payment I would have if I bought my current one after my lease was up. I thought this was a good deal so I said to go ahead with it. Then, going over the initial paperwork I asked him “how long is the lease going to be” he then said “I’m not sure what the finance guy has it written up as”. This is the second time that I asked about the lease for the new car. Then after about an hour and a half wait to get the finance part done the finance guy tells me that my payments were going to be $403/mo. This was not acceptable because Robert told me the payments were going to be $390/mo. Also keep in mind my main motivation for coming in that day was because I was told I could get my monthly payments down; otherwise I would have waited for the current lease to expire and buy what I had. Now this is where it gets to be (for me) a feeling of sneaky salesman stuff which I didn’t expect from Wesley Chapel Nissan based on my past experiences. The finance guy points at the scratch paper that Robert went over with me and it said $390’s (with the apostrophe “s”). That’s not what I discussed with Robert. I said “If you can get me into a new lease with that payment ($390/mo) I will do that rather than wait out my current lease and buy the truck I had”. Then, I guess being distracted by the payment issue and having Robert come into the finance guy’s office and discussing the issue I didn't realize that the amount of time I would be paying was 75 months which apparently is NOT A LEASE and is a PURCHASE. I didn't see this until I got home because I was still under the impression that I was going to lease and trusted we were on the same page. This made me angry because I felt like I was duped after all was said and done. I realize part of it is my fault because I didn't go over everything with a fine tooth comb but I felt like I didn't have to because I had good experiences in the past. It is too bad because like I said, this is the third car I have got from Wesley Chapel Nissan and never thought this was the type of people I was dealing with. It’s also too bad because while I was moving my personal stuff from my old truck to the new one I was looking at the certified pre owned cars. My daughter has just turned 16 and my wife and I were discussing getting a car for her and the certified pre owned seemed like a good idea. Well this will not happen obviously and neither I nor my wife will be back to purchase or lease from you this dealership again. Thank You, Chad Guiney More

I would like to thank the staff at Wesley Chapel Nissan for treating me and my family with superior customer service. I purchased a 2012 Nissan Altima last week. I have to say it was the least stressful ex for treating me and my family with superior customer service. I purchased a 2012 Nissan Altima last week. I have to say it was the least stressful experience I've had yet when buying a car. I told them my price range and they simply said here is the cars you can choose from. The key word here is you choose not them. I would highly recommend this dealership to friends and family in a heartbeat. Thanks Walter Price. More

Great experience at Wesley Chapel Nissan. I called and they got my information before I went to make sure they could give me a deal. They where able to give me a great deal and would highly recommend. Was they got my information before I went to make sure they could give me a deal. They where able to give me a great deal and would highly recommend. Was in and out of the dealership quickly! More

Best experience with a car dealer so far. No pressure tactics. The manager gave me the bottom line numbers up front. No haggling and they delivered what they promised (and more). tactics. The manager gave me the bottom line numbers up front. No haggling and they delivered what they promised (and more). More

Steve Jargo is the best!! He is an humble man with integrity. I really didn't trust many car salesmen or dealers for that matter after what happened to my husband. However, Steve made us feel comforta integrity. I really didn't trust many car salesmen or dealers for that matter after what happened to my husband. However, Steve made us feel comfortable and if he said something to us, it was so. Steve went above and beyond what was expected of him. He and Robert stayed with us until after 12:00 am to close the deal on 2 vehicles. I will recommend without batting an eye anyone who is in need of a car to Wesley Chapel Nissan. Well done Steve and Robert!!! More

Everything was Great! Don't change a thing! Please! Troy Stevenson was the best, he truly earned this great review for all his hard work! Troy Stevenson was the best, he truly earned this great review for all his hard work! More

Initially worked with Wade Monroe, then with Robert Reagan, purchasing this car was a true pleasure, only negative about the actual experience was the prep of the car for delivery. The car is great jus Reagan, purchasing this car was a true pleasure, only negative about the actual experience was the prep of the car for delivery. The car is great just windows were not cleaned real well, the window tinting is bubbling in a spot along with a couple of scratches to the tint on the drivers side. More

My whole experience was very positive. The sales team was helpful and sincere. I appreciated Adam's patience and NOT forcing/manipulating the sale. If I felt disrespected by anyone I would have left but ever helpful and sincere. I appreciated Adam's patience and NOT forcing/manipulating the sale. If I felt disrespected by anyone I would have left but everyone was professional and kept a good attittude. The dealership environment was relaxed but professional which was nice since buying a can be stressful. I am pleased with my purchase and my experience at Nissan Wesley Chapel. More

Ron was great. he was there to help a every turn. there Ron was great. he was there to help a every turn. there was a paperwork foul up and for amking me wait i was given an additional $300.00 for my trade Ron was great. he was there to help a every turn. there was a paperwork foul up and for amking me wait i was given an additional $300.00 for my trade in. More