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Wesley Chapel Nissan
Wesley Chapel, FL
1,729 Reviews
The most important thing to keep in mind when considering Wesley Chapel Nissan for your automotive needs is that we treat you like family. With that said, we don’t see you as just another face through our door. We see you as one of us.
Whether it’s for a new or pre-owned vehicle, help with financing or the premium servicing of your vehicle, we give 100% effort to you as we would hope to receive for ourselves. That kind of respect, is what makes us the Nissan dealer Wesley Chapel drivers prefer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
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Showing 1,729 reviews
August 13, 2015
LIKE TONY THE TIGER... GREAT!!! My experience with Wesley Chapel Nissan was GREAT! It was so great that after purchasing my Altima, I drove back the next day to have my friend My experience with Wesley Chapel Nissan was GREAT! It was so great that after purchasing my Altima, I drove back the next day to have my friend also purchase an Altima through Steve Blank. I really appreciate Steve Blank & Wade as they went above & beyond! And even though I drove far from Seminole Fl., I would definitely recommend Wesley Chapel Nissan to everyone & anyone as their crew were ALL great! Sincerely, Rafael C. More
by jay1961
Employees Worked With
Steve Blank, Wade Monroe
August 12, 2015
Great service! Staff was great. Customer service A+++...I am pleased with my purchase. Staff was very attentive. Very flexible. I would recommend this dealer.Thanks Staff was great. Customer service A+++...I am pleased with my purchase. Staff was very attentive. Very flexible. I would recommend this dealer.Thanks Joe for all ur help! More
by Kayvega74
August 12, 2015
nice service nissan dealer hook me up with a rental at no charge and covered a repair under warranty. sabria the cuatomer rep is the nicest girl ever. she went abo nissan dealer hook me up with a rental at no charge and covered a repair under warranty. sabria the cuatomer rep is the nicest girl ever. she went above and beyond with helping me on a Sunday with rental. More
by luisojos
Employees Worked With
naka and sabria, Troy Stevenson, Joey Falcon, Brandon Malatino
August 11, 2015
Xterra Purchase Britta and Chad were a pleasure to work with and were both very helpful in making sure everything was taken care of in a timely manner. Britta and Chad were a pleasure to work with and were both very helpful in making sure everything was taken care of in a timely manner. More
by crw
Employees Worked With
Chad Wyszynski
August 10, 2015
Went above and beyond. Upon arriving at the Nissan dealership we were frustrated and annoyed with the KIA dealership next door not taking the time to listen to what we were Upon arriving at the Nissan dealership we were frustrated and annoyed with the KIA dealership next door not taking the time to listen to what we were looking for. We quickly felt heard and appreciated as a customers thanks to Crystal. Crystal is honestly the best sales person we have worked with. She spent a few hours of her time looking at vehicles which weren't quite what we wanted, she took extra time to take us through the newly arrived or traded in to see if we could find something. We ended up not finding a vehicle we were looking for. She told us she would keep an eye out for us which I thought was very nice. I don't think I actually expected to here from her. I was amazed she actually did we received calls to let us know when new items were brought in. We came back and looked at a vehicle that was pretty spot on to what we wanted showing us all and all she really listened and cared about what we wanted in a vehicle. We never felt pushed or rushed it was a laid back and understanding atmosphere. I can truly say that the next time I am in the market for a vehicle I will look for where Crystal is. Thank you Crystal. Casaundra and Sam More
by Casaundra&Sam
Employees Worked With
Crystal Enger
August 09, 2015
Pushy, Unprofessional and Shady I've brought my Nissan to this dealership for service several times. The only problem I'd experienced was that someone in the service department backe I've brought my Nissan to this dealership for service several times. The only problem I'd experienced was that someone in the service department backed my car into another car/object and caused a dent in the trunk. Other than that, the experiences at the dealership were positive; however, their pushy salesman swarming you like honeybees while you're in the waiting room or anywhere near the lot, turned me off purchasing a vehicle from this dealership. After another recent repair, I decided it might be best to purchase a new car, and was referred to one the their "best and most experienced" salesman by the service advisor. From there, it was all downhill. I contacted the salesman, told him which vehicle I was looking for and the price I wanted to pay, and discussed financing. We came to a good meeting point, and I was at the dealer the next day to test drive and purchase the vehicle. Well, within less than 24 hours, the car had been sold, and was no longer available. Ok fine-so I pick another trim of the same vehicle for a test drive. It took them nearly an hour to get the vehicle ready for a test drive. After the test drive, I expected them to be ready to finalize the purchase, but since the sales manager and finance person who approved my numbers the day before wasn't there, the manager on duty went about reworking the numbers. He tried to give me less than 50% of the trade value that was agreed on upon the day before. After he was shown the communications I exchanged with an already agreed upon price and trade value, he came back with more $ for my trade. When the trade value was agreed upon the day before, I was told that was the absolute best they could do. Low and behold, a day later, after his first attempt to give me less than half of the already agreed upon trade value, he comes back with a 2nd scenario giving me more than 3x the value I'd agreed to a day earlier. Given the age and condition of my current car, there was no way his 2nd figure was justified . I was given three different trade in values- one ridiculously high, another ridiculously low. Ultimately, I left because their practices seem quite shady. Nothing is transparent and you cannot trust anything you are told. I am still purchasing a new Nissan but from another local dealership who appears to be more honest. For anyone considering buying from this dealership, do your homework first. Know what the car you are looking to purchase is worth and know what your trade is worth. Line up your own financing as well, because in my experience, their finance people are not transparent in the dealings. It's also worth noting their dealer fees are much higher than other local dealers. WC Nissan charges a $1k prep fee, while other local dealers charge around $700. More
by Customer SPN
Employees Worked With
Decline to Identify the Employees I Worked With
August 07, 2015
Just to look. Our best dealership experience.We were approached as we parked our car.Big plus for us.Made us feel welcomed.Matt went above & beyond to get us our Al Our best dealership experience.We were approached as we parked our car.Big plus for us.Made us feel welcomed.Matt went above & beyond to get us our Altima. More
by acer
Employees Worked With
Yusaf "Matt" Tan.
August 05, 2015
2012 Altima Purchase We were looking to possibly purchase a vehicle & decided to check out Wesley Chapel Nissan. Joe Struzzeri worked with us (more so me) until we were co We were looking to possibly purchase a vehicle & decided to check out Wesley Chapel Nissan. Joe Struzzeri worked with us (more so me) until we were comfortable enough to make the purchase. Anything he said that would be taken care of was. We had a rough start for one of the things that needed to be taken care of, but everyone from Joe in the sales dept to the people in the service department were very helpful & considerate. We could not have been treated better & really appreciated that. Thank you to everyone. More
by merie
Employees Worked With
Joseph Struzzeri, Brandon Malatino, Kathy Garcia
July 31, 2015
Found exactly the right car for me! My husband and I have been looking for a new vehicle for quite a while. We finally agreed that we both liked the Nissan Altima. Contacted Wesley Chape My husband and I have been looking for a new vehicle for quite a while. We finally agreed that we both liked the Nissan Altima. Contacted Wesley Chapel Nissan on line and heard back from Demetrios Mina. He worked with us on pricing, buying vs. leasing, and really listened to what I wanted and the price range I was willing to work with. I left there with a Nissan Altima Special Edition that I absolutely love within the price range and length of contract I was looking for. I would go back to Wesley Chapel again anytime. Thank you Demetrios and PJ! More
by Cheryl C
July 28, 2015
We bought an awesome 2016 Nissan Maxima! My husband and I saw the BOGO ad on TV and decided to drive to Wesley Chapel to check it out after I had read the great things about your dealership o My husband and I saw the BOGO ad on TV and decided to drive to Wesley Chapel to check it out after I had read the great things about your dealership on the web. We were greeted by Britta Becker when we arrived and she explained the BOGO plan to us and we decided it wasn't what we needed. We were looking around and my eyes went immediately to the car we ended up purchasing. My husband and I hadn't purchased a new car since 1996, so we were quite hesitate. Britta put us at ease by answering our endless questions and getting us the best bargain. She took us for a test drive showed us how to program all the high tech stuff that we needed to know. We shared quite a few laughs. We consider Britta a good friend now. We even had a hamburger cooked on the grill that day. We actually had a very good day. Everybody was so kind and friendly. More
by grandma2judy
