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Wesley Chapel Honda

Wesley Chapel, FL

4.8
2,512 Reviews

27750 Wesley Chapel Blvd

Wesley Chapel, FL

33544

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2,512 Reviews of Wesley Chapel Honda

December 22, 2024

Great wonderful adviser wood return I just would like for the company to take customers at there scheduled time More

by victorialord624
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael walker
Dec 23, 2024 -

Wesley Chapel Honda responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our adviser at Wesley Chapel Honda. We appreciate your suggestion and will work on improving the scheduling process. Looking forward to seeing you again!

December 22, 2024

Michael Walker is my go to guy! ! Excellent customer service from beginning to end, went above and beyond many times. Fast service, I was in and out the fastest this time compared to More

by caseyrx76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Walker
Dec 23, 2024 -

Wesley Chapel Honda responded

Thank you for sharing your experience with us! It's great to hear that Michael Walker provided excellent service and made your visit at Wesley Chapel Honda quick and efficient. We appreciate the feedback and are always here to help if you need anything in the future!

December 22, 2024

this dealership is usually really good however i’m not at all satisfied with my most recent visit at all. More

by alyssadoolittle967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
andrea
Dec 24, 2024 -

Wesley Chapel Honda responded

I'm sorry to hear that your recent visit didn't meet expectations. We strive for consistency in providing excellent service, and it's disappointing when we fall short. If you'd like to discuss what happened further or have any concerns addressed, please feel free to reach out. Thank you, Kenny Haines - Service Manager - kennethhaines@lithia.com

December 22, 2024

Chris and the service team were great. They wasted no time processing the service ticket and performing the service. More

by lrminor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher West
Dec 27, 2024 -

Wesley Chapel Honda responded

It's great to hear that Chris and the service team provided efficient assistance at Wesley Chapel Honda. Thank you for sharing your experience with us!

December 20, 2024

Wesley Chapel Honda is the best dealership I’ve ever dealt with. I’d also like to let Andrea’s manager know how much I appreciate her dedication to my business. She acts as though she owns the company a More

by Nickguy55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Vazquez
Dec 23, 2024 -

Wesley Chapel Honda responded

Thank you for sharing your wonderful experience with us at Wesley Chapel Honda! We're glad to hear Andrea and the team made such a positive impression. We look forward to assisting you with any future needs!

December 20, 2024

Not the best Not the worst If there was another dealership locally, I would visit. More

by mikelon1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Dec 20, 2024 -

mikelon1010 responded

I'm responding to this because I need this dealership to be better. Location is ideal for me. I will list my issues: Missing valve stem caps(green aluminum) not the black plastic one's. Air pressure in the tires was reduced for some reason after I set it to recommendation per label on inside of door. TPMS not reset Oil change reminder not reset Wiper fluid reservoir was full but not spraying out when activated I received a text message(probably automated) I responded but no response back I paid nothing out of pocket. Service was performed at their request.(complimentary) New car was taken in for a recall which is already bad enough. Wasn't expecting to find more issues afterwards.

Dec 23, 2024 -

Wesley Chapel Honda responded

Hello there, thank you for taking the time to leave a review. I’d appreciate the opportunity to learn more about the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. Kenny Haines - Service Manager - kennethhaines@lithia.com

December 19, 2024

It's fair, staff is professional and amiable, service is good a car wash would be a PLUS. More

by Cr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Dahlen, Kevin Campbell
Dec 20, 2024 -

Wesley Chapel Honda responded

Thank you for your positive review! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon!

December 19, 2024

Stacey is the best. She has made my experience with Honda better than ever. I would never go anywhere else. More

by Aavalle983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Bruner
Dec 20, 2024 -

Wesley Chapel Honda responded

Stacey, it’s fantastic to hear that you had an exceptional experience at Wesley Chapel Honda! Thank you for choosing us, and we look forward to serving you again in the future.

December 19, 2024

Fast friendly service Stacey is very helpful and responds in a timely manner to text messages More

by shirley.grimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey in service
Dec 20, 2024 -

Wesley Chapel Honda responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future!

December 17, 2024

This dealership was quick to respond to issues I was having with my CRV. Although when calling the service department for a “scheduled” appointment, they questioned “why” I needed an appointment. Was th More

by ronniedelanoellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Why are there not more names given?
Dec 17, 2024 -

Wesley Chapel Honda responded

Ronnie, thanks for sharing your experience with us. We appreciate your feedback and are glad to hear that our Wesley Chapel Honda team was able to assist you promptly despite the initial confusion. We'll work on improving communication regarding appointments!

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